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Mailchimp Accessibility

Intuit Mailchimp is an online email marketing platform. Mailchimp email messages can be accessible to people with disabilities if you follow a few key steps:

Quick Tips

  1. Subject - Add a descriptive Subject.
    • Keep the Subject clear and concise.
    • Avoid emojis. (Screen readers may not understand what they mean, and they make your email look like spam.)
  2. Templates - Use accessible Templates.
    • If you make your own template, keep it in a single column.
    • If you use a Mailchimp template, it should be OK.
    • Don't use HTML to code your own unless you know how to write accessible HTML.
  3. Headings - Use "Heading" components.
    • Find the Heading component under Content.
    • Set Text Style to "Heading 1" for the title of the email, "Heading 2" for section headings (if you have them), etc.
    • Set the Font and Size as desired; Don't use Heading components just to make text big.
  4. Text - Use real text, not images of text.
    • People who use screen readers or have images blocked won't see information in images. 
    • Use text for all critical content and use images to complement that text.
    • If you don't need images, use a plain-text campaign.
  5. Images - Add "Alt Text" to all Images (and Logos).
    • Find Alt Text about half-way down under Image Design.
    • Don't describe the image, enter alt text that communicates what the image communicates. (If there are words in the image, put them in the alt text.)
    • Mailchimp doesn't have way to mark images as "decorative"; if you have an images that doesn't communicate anything, enter a very short name or description.
  6. Buttons - Use Links instead of Buttons.
    • Buttons do not read correctly in emails.    
  7. Links - Make sure link text is descriptive.
    • Don't use ambiguous text like "click here" (e.g., "For more info, click here.")
    • Structure sentences so the link is clear (e.g., "For more info, see Mailchimp Accessibility.")
  8. Colors - See our Color Contrast Guide.
    • Check that all text/background color combinations Pass (AA).

 

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