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Support Overview

Report A Problem

Something was working and now isn't? Is a program bug keeping you from being able to accomplish your work? Were you able to access something, but now can't? These are examples of when a helpdesk ticket is needed.

Manage Passwords

Self-Service password recovery allows users to quickly and efficiently restore access to their own account without the need to contact the helpdesk or wait on system administrators. Use this link if you need to manage or reset passwords.

More Support Links

Services Catalog

A comprehensive listing of all DoIT services including security, hosting, and more.

Problem Ticket Escalation Processes

Details for how to report and escalate issues to the DoIT team.