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BlueZone FAQ - Hosting Services

Cyber Security is a critical priority for the Illinois Department of Innovation & Technology (DoIT), which is tasked with protecting data a rest, data transit, and data in use. As the current version of BlueZone does not secure data in transit from the mainframe to end point, DoIT is pursuing an upgrade for all desktop installations to BlueZone version 6.2.

During the course of the upgrade, both versions (current and 6.2) will be available via separate icons to assist users with updating custom configurations and to provide an alternative in the event the new version becomes inoperable.

Questions specific to the upgrade are included in the following FAQs.

Questions

1.I see two icons for BlueZone on my desktop, which icon should I use?

While the BlueZone 6.2 upgrade is in progress, icons for the current and BlueZone 6.2 versions will be displayed on your desktop. Launch the icon labeled "TN32705" for BlueZone 6.2.

 

2.Will both BlueZone versions (current and 6.2) still be available for use?

Yes, both versions of BlueZone (current and 6.2) will be available for users. The previous version will be decommissioned in a few months. In the interim, icons for each version will be displayed on your desktop.

3.A BlueZone 6.2 icon is not displayed on my desktop. What should I do?

  1. Click on [Start] button
  2. Select [All Programs]
  3. Select [BlueZone 6.2]
  4. Select [Mainframe Display] see image below

    Mainframe Display selected in Start Menu

    1. While on the BlueZone Mainframe Display window select [File]
  5. Select [Open]

  6. Select [TN3270S.zmd] for an encrypted connection to the mainframe see image below

4.Some of my keyboard functions are not working. How do I enable these?

You can import your previous configuration.

  1. Open the previous version of BlueZone

    1. Select [Options]
    2. Select [Keyboard]
    3. Select the [Export Icon]* see image below*
    4. Be sure to [Save] the file

    Keyboard Options menu with save button

  2. Close the previous version of BlueZone, then launch BlueZone 6.2 [TN32705 desktop icon]

    1. Select [Options]

    2. Select [Keyboard]

    3. Select the [Import Icon]* see image below*

    4. Select the file you previously saved

    5. Click [OK], and [OK} again and save changes

    Settings Viewer Keyboard Options menu

5.In BlueZone 6.2, can I change other options to improve usability?

Yes, BlueZone 6.2 can be customized.

  1. From the menu, select [Options]
  2. Select the proper configurable option via the [Settings Viewer] located in the left side panel

Contact the DoIT IT Service Desk if you have issues.

6.In BlueZone 6.2, how do i access Session Manager?

  1. Click on [Start] button
  2. Select [All Programs]
  3. Select [BlueZone 6.2]
  4. Select [BlueZone Session Manager]* see image below*

    Bluezone Session Manager selected in Windows start menu

    Various components are accessible from within the BlueZone Session Manager screen.

    1. Click on the drop down box,* see image below*
  5. From the pop-up window, various configuration files are available for customization

    Bluezone Session Manager Configuration Options

7.In BlueZone 6.2, how do I open the iSeries display?

  1. Click on [Start]
  2. Select [All Programs]
  3. Select [BlueZone 6.2]
  4. Select [iSeries Display] see image below

    iSeries Display selected in Windows start menu

    If you require assistance with the iSeries configuration, please contact the DoIT IT Service Desk.

8.In BlueZone 6.2, how do I open BlueZone VT?

If you require access to this feature the process is similar to the BlueZone Mainframe Display

  1. While on the BlueZone VT Display window select [File]
  2. Select [Open]
  3. Select the previous session version, the file extension will be *.ZVT


If you require assistance with BlueZone VT configuration, please contact the DoIT IT Service Desk

9.In BlueZone 6.2, how do I open BlueZone FTP?

You will need to contact the administrator of the FTP server that you are connecting to for site information.

 

10.In BlueZone 6.2, how do I open an additional BlueZone session?

To open a new session, from the top navigation menu options see image below

  1. Select [File]

    1. Select [Open Session]
    2. Select [Mainframe Display]

    Mainframe Display selected in Encrypted Session file menu

11.In BlueZone 6.2, I'm having print issues and/or cannot connect to a mainframe session printer. How do I address these issues?

If your print screen button no longer works, check your keyboard mappings for proper configuration. If you use BlueZone Mainframe Printer, this option will need to be reconfigured to allow for local printing from certain mainframe applications. Please contact the DoIT IT Service Desk.

12.In BlueZone 6.2, I'm having issues with TSO transfers. How do I address these issues?

Please contact the DoIT IT Service Desk.

13.In BlueZone 6.2, I'm trying to access IMS and CICS and it requires a user ID and Password. What do I do?

If you are prompted to enter a user ID and password, enter your current RACF ID and password. Contact your RACF Coordinator or the DoIT IT Service Desk if you require assistance.   

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