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Central Time & Attendance System with eTime (CTAS)

Category:

Enterprise Applications

Description

​The Central Time and Attendance System (CTAS) is a common employee timekeeping processing and management benefit system. It is on-line and applies comprehensive means to process, record, and track a variety of time-related benefits for employees. CTAS maintains historical records of employee time data and can generate audit trails pertaining to adjustments when requested. The service is available for consolidated and non-consolidated Illinois State agencies and is administered by the Enterprise Applications & Architecture (EA&A) Team.

By offering a common application such as CTAS to its customers, DoIT is able to reduce the costs associated with individual duplication of employee benefit-time processing among its various customers. CTAS' customers also benefit from enhanced flexibility and report processing.

Product Features and Descriptions

Standard

  • CTAS performs all calculations for overtime.
  • CTAS calculates accumulated benefits for each employee based on continuous service dates.
  • CTAS computes accumulated leave and compensatory time.
  • CTAS monitors the maximum vacation carryover and reports the amount on employee monthly time reports.

Non-Standard

eTime

Customers who are using CTAS are eligible to participate in the benefits offered through the eTime application at no extra cost beyond the CTAS rate.  eTime is a secure web-based, real-time system that provides instantaneous access to a variety of employee time records and is continuously updated.

  • Each employee has their own respective login ID and password to ensure that employee time records are securely controlled and confidential. 
  • eTime provides an instant summary of employee benefit time.
  • Enhanced flexibility requesting leave time.  
  • Cancel and modify previously-entered leave requests by means of a simplified edit process. 
  • Readily check on the history of leave requests including leave dates, nature of leave used and actual hours that leave started and ended. 
  • Review the accuracy of the time as accounted for in the Daily Time Report on a weekly basis before submitting respective time records.
  • A Team Calendar allows employees/supervisors to view the leave times of fellow employees within their own defined team or group for planning purposes.

Rates and Billing

Item Unit of Measure Debit Code Rate
Timekeeping (CTAS) Per Transaction 131 $ 0.17
Personnel System Per Active Code Position 161 $ 3.40

Ordering and Provisioning

Service can be procured, modified or cancelled by selecting the "Order Services" button near the top of the right pane.

DoIT Responsibilities

  • Service support hours are Monday through Friday, 8 AM - 5 PM.
  • Service Desk support and assistance.
  • CTAS is available 6AM - 8:30 PM 7 days per week.
  • The service is continuous but may be subject to occasional disruption due to planned outages or unforeseen events (please contact the Service Desk to report outages).
  • Tracking of service costs and invoicing.
  • Continuous service improvements.

Agency Responsibilities

You can help manage the use of CTAS by adopting the following practices:

  • Ensure CTAS use is business related.
  • Ensure users log out when not needing to be on-line with CTAS.
  • Do not share protected information without requisite approvals.

Service Levels and Metrics

Service Fulfillment/Provisioning

Staff will respond to service requests during the published business hours. DoIT targets to provision this service within 5 weeks.

Incident Response and Resolution

All incidents reported to DoIT will be captured in the DoIT service management ticketing system and addressed according to the Incident Management Guidelines.

To report an incident, click here Report Problems Form or contact the DoIT Service Desk at 217-524-3648 (Springfield) or 312-814-3648 (Chicago).

Enterprise Services

Related Resources

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