WEBVTT

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Good morning, everybody.

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I'm Mike Scott, chief information
accessibility officer with the do it.

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Office of information accessibility.

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Welcome to our

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celebration of Global Accessibility
Awareness Day

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in honor of the 14th annual Global
Accessibility Awareness Day.

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So, just a few housekeeping things
as we get,

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a few more people joined here.

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We're,
we're running this as a webinar today,

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which means Val, has control over,
our microphones.

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Please do stay muted.

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Unless, you need to speak,
in which case, raise your hand.

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You can use the keyboard commands in honor
of Global Accessibility Awareness Day.

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Control shift our will.

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Raise your hand
if you want to give that a try.

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And, we'll take some pauses

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throughout the presentation
to give you a chance to ask questions.

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Also, feel free of course, at
any time to type in a question

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or a comment into a chat. And,

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we'll pause every now and then to, to,

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take a look
at what's coming in on the chat.

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If you want to use the hotkey

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for that, control
E will toggle the chat panel on and off.

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And of course, you can use the,

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CC button in the lower
left to turn captions on at any time.

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And we also have,

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two interpreters with us today,

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so feel free to use
whatever mode works best for you.

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And I think with that,
we'll go ahead and jump in.

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So again, welcome.

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If you've just joined, I'm Mike Scott,
chief information accessibility officer

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with Do It.

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And we are celebrating,

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Global Accessibility Awareness Day
with just a few updates

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about what's going on with accessibility
in the state of Illinois.

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So welcome, everybody.

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It looks like we've got a great audience,
over 300 people.

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I know we've sent envoy invites out
to do it to our partners at the agencies

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we serve,

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especially our Am editors, and site
improve users got some special invites.

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I think we have a few special guests
from outside the state.

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We are going to be focusing today

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mostly on state stuff,
but glad to have everybody here who

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was interested in joining.

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I want to start just real quick.

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Hopefully you know what accessibility is.

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I'm not going to go too deep into this,
but we, of course, are talking about,

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including people with disabilities,

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making sure that people with disabilities
can use the information

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and the information systems
that we put out electronically.

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When it comes to information
accessibility,

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we're talking about disabilities
that affect vision, low blind,

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low vision blindness, color
blindness, the whole spectrum.

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Sometimes disabilities
that affect hearing,

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whether that's deafness or hardness
of hearing, disabilities that affect,

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manual dexterity
or the use of your hands, the ability to,

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to operate a keyboard or mouse,
which can be anything from something

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mild like carpal tunnel syndrome,

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or arthritis all the way on up to
cerebral palsy or amputation.

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And then

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and then last, of course, not least
cognitive disabilities,

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which can manifest
in a lot of different ways, but

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it basically affect usually the ability
to process or receive information.

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Even though you may be able to see it
clearly.

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It's a it's a processing issue
that, makes it difficult to, to understand

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the information.

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So, we're talking about accessibility,
including people with,

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with all those kinds of different
disabilities,

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making sure that they're able

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to use our information
and our systems, as well as anybody else.

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In the state of Illinois, that's,
more than 2 million people.

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There are about 400,000 people
with visual impairments

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in the state of Illinois,
another 500,000 with hearing impairments.

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Over a million people report
having cognitive disabilities.

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And then when you when that all together
and add

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in the disabilities,
multiple disabilities or,

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disabilities affecting use of your hands,

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the total comes to 2.3 million. So,

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disability may
be more, more prevalent than you realize.

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And of course, in the people
that we serve, through state government,

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we are definitely serving people
with disabilities.

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People with disabilities,

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when they're using information technology,
they're typically relying

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on assistive technologies.
And I'm going to give a real quick demo.

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Some of you may have seen some of this
before.

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I'm not going to go in too deep,
but just to kind of give

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a, a, a little bit of a sense
of what we're talking about here.

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Again, assistive technologies are
the additional tools, software, hardware.

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Sometimes third party,

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sometimes built in, that allows
that allow people with disabilities,

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those different types of disabilities
to, consume.

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The information that we're providing
is as easily as anybody else.

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And that may range from things
as simple as the ability to zoom in.

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So here we're showing up,

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the, do it accessibility website.

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I'll provide the link
to this later in the day,

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but right now
I'm just using it, as an example.

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And, taking advantage of the ability
of my web browser to zoom in

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to 110%, 125,

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100 and 5075, 200
as high as you want to go.

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So I can very easily,
without even any extra tools.

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Zoom in.

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And if the
if my website has been designed correctly,

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we see the text,
the images, everything is getting bigger.

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And so if I need that little extra
help to see it, I can,

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I can also go a step further.

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Maybe my visual, impairment,
makes it difficult

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for me to look at, a mostly white screen
for a long time.

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I get high fatigue and eyestrain
throughout the day.

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So maybe I want to be able to change

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the colors on the screen
or increase the contrast.

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So here I'm demonstrating again
a built in, function.

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This is built into windows this time,

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the ability to turn on a high contrast
color scheme.

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So I've turned on the high contrast
black color scheme.

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The background has turned black,
the text has turned white links.

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And other important information
is in this scheme, a light blue.

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And again, just by flipping these features
on if I've designed this website

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or this, this, information,
to comply with accessibility standards,

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it just cooperates and,
and, goes right along for the ride.

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So I'll turn that back off.

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And then, of course,
we can take it a step further.

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And if I can't see the screen, at all,

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I might want to have the screen
read out loud or even if I can see it. But

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I have a cognitive disability that affects
how I process the information.

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I might prefer to hear it read out loud.

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So what I'm going to demo right now.

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Obviously we have full we have, complex,

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advanced technology
like screen readers, like jaws,

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but we also have tools
built into, our web browser.

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So I'm going to demonstrate,

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reading this web page using the read aloud
tool built right into Microsoft Edge.

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So with that tool activated

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accessibility,
the Illinois Information Technology

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Accessibility Act to requires Illinois
agencies and universities to ensure

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that their websites, information systems,
and information

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technologies are accessible
to people with disabilities.

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While the Americans with Disabilities
Act and Section 504 of the Rehabilitation

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Act already require the state

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to ensure its communications
and services are accessible.

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The ITA establishes
specific technical standards

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and encourages the state to address
accessibility proactively.

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And again, that was using a tool built
right into edge.

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You've got that available to you
if you want to play with it.

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This tool is designed

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it's using it's using text to speech,
just like a screen reader would.

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This tool is actually specifically
designed

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more intentionally
for people with cognitive impairments.

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You see, it's it's highlighting
the sentence that it's reading.

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It's highlighting
the word that's being spoken so that,

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someone with, a cognitive related,
reading disability

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can follow along, can see the word
can hear spoken at the same time.

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And again, really powerful tool built
right into our operating system.

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And again, our goal,

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in, in a, addressing accessibility
is to make sure that we've designed

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and created our web pages
and documents and systems

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so that they are going to work
with these tools.

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And obviously,
this in this case, it worked very well.

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So that's I in a very quick nutshell,

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a recap of what is accessibility,

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and, and what are assistive technologies,
what are we trying to accomplish here?

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Hopefully that's not new to everybody.

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But maybe a just a review of,
what you've seen before.

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Heard about before, at least.

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But I wanted to just to get us all
on the same page, or in case it is new.

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That's that's great
if that's the first time you've seen it.

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But I want to take a little more time
today to talk about

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what's new and what's happening
in the state of Illinois

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and what are we doing to make sure
that all of our information

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and information systems
work, as well as those demos just did?

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So the big thing that's new,
and if you were with us last year

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for Global Accessibility Awareness Day
when this was brand new,

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is that the Department of Justice,
issued a rule just about a year ago,

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that, that

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basically clarified under the Americans
with Disabilities Act that,

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that state and local governments
are required

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by federal law to make websites and web

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based information
accessible to people with disabilities.

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Now, in Illinois,
we already had the Illinois

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Information Technology Accessibility Act,
the idea that required us to do that.

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So this isn't really something new for us,

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but it puts a little extra umph behind it.

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And it certainly has gotten
a lot of traction all around the country.

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We had a head start on this in Illinois.

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I work with my counterparts
from a lot of other states, or states

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who are who don't have an accessibility
program yet, who are just getting into it.

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So we are well-positioned
and have a good head start down this road.

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But this is
this is kind of the big new news,

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and it is getting a lot of traction in the
disability and accessibility community.

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We were also interested
with the change of of administration

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at the federal level
between this time last year and now,

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this rule has still stands.

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And as we are seeing changes
happening in some areas,

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the current administration is not

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pulling back on any,

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disability related, requirements so far.

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So at this point, we are still full speed
ahead.

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Again,

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we have a state law in Illinois, so
it doesn't really change anything for us.

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But we are paying close attention
and making some special efforts,

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because of this, this extra emphasis
that came from the Department of Justice

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rule about the Ada.

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That we talked a little bit
about this last year.

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But just to recap, what's in this rule?

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What does it mean for us?

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And, specifically it

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this rule covers
state and local governments.

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Again, it's not new for us at the state,

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a reminder that we need to be doing
what we were hopefully already doing.

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And, and, encouragement for us
to kind of kick it up a notch.

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But this is new to local governments.

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A lot of them, you know,
the ITA did not apply to local government.

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And we are working with a lot

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of our local partners to try to understand
what this means for them.

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The requirements are the same,
whether we're state or local.

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And it's basically saying that
under the Ada web pages, web documents.

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So other things that are posted on the web
that aren't necessarily in HTML format,

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and web and mobile applications
are specifically targeted in this rule.

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And then specifically

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the Department of Justice has said

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that all of these things need to comply
with the World Wide Web Consortium's

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Web content accessibility guidelines
will be 2.1 level.

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That's what we were already targeting
in the state of Illinois.

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We actually did

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since this time

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last year, we updated the ITA standards
to move from 2.0 to 2.1.

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But again, were state
law perfectly in sync, requiring web

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pages, web documents, and web and mobile
applications,

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to be accessible.

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There are some limited exceptions
in this rule that apply to archived

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content or older content that's out there
just for historical purposes.

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That isn't being changed,
isn't required to be used for any,

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you know, not not not stuff
that's necessary for applying for services

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or receiving services from government,
but old stuff that's out there.

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There are some exceptions

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and we can designate
certain areas of websites as archives,

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which is something
that we'll be working on.

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So there are some exceptions
for older stuff, but they're limited.

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So we didn't you know,
there's not a not a broad grandfathering

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in of old content,
but rather limited exceptions.

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We do need to be looking back,

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at content that was posted,
especially if it's still relevant.

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Still current is still used by people
who are seeking or receiving,

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our services.

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There are also very limited, in fact,
reduced exceptions for alternate versions.

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This this is, alternate versions
is the idea we used to take advantage of.

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For example, maybe we had a PDF document
that was not accessible.

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We wanted to post it.

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We would also posted an accessible web
version of that same document.

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The DOJ has clarified in this rule
that that's no longer good enough.

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They have limited the exceptions
where alternate versions can be provided

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to instances where it's not technically
possible to make the original

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that example.

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The PDF accessible now
PDF can be made accessible.

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So the bottom line here is

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if we're working with the technology
like PDF, we've got to make it accessible.

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We can't just post an alternate
accessible version to accompany it.

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The exceptions for that are limited
to cutting edge stuff,

00:13:24.302 --> 00:13:25.772
you know, augmented reality,

00:13:25.772 --> 00:13:29.592
things like that, where we don't yet
have the ability to make it accessible.

00:13:29.592 --> 00:13:32.615
In those cases, we do still can
you still use alternate versions?

00:13:32.867 --> 00:13:36.562
But I want to point out that that that is
that is a change from what we used to do

00:13:36.562 --> 00:13:38.577
and kind of ups the bar a little bit.

00:13:40.047 --> 00:13:41.936
The target for all this, the

00:13:41.936 --> 00:13:45.883
target dates actually depend on the size
for all state government, entities.

00:13:45.883 --> 00:13:49.451
The target is April of 2026,
a little less than a year from now

00:13:49.703 --> 00:13:52.684
for smaller local government,
some of them get an extra year.

00:13:53.062 --> 00:13:57.176
But the reality is the Ada
and the ITA already apply.

00:13:57.344 --> 00:14:00.829
So this is more of an aspirational goal,
just kind of something to give us,

00:14:01.627 --> 00:14:02.928
something to work towards.

00:14:02.928 --> 00:14:06.161
So the law does
the laws actually do already apply.

00:14:06.455 --> 00:14:09.688
It's not like we have a reprieve
until April next year, but rather we have,

00:14:10.234 --> 00:14:13.215
you know, a goal to, to, to work towards

00:14:14.012 --> 00:14:16.279
and for all, state government.

00:14:16.279 --> 00:14:19.302
That goal is April of 2026.

00:14:20.856 --> 00:14:23.879
So how are we going to pull this off?

00:14:24.005 --> 00:14:27.028
We have a several phases.

00:14:27.028 --> 00:14:29.547
And, the first phase
we're going to target,

00:14:29.547 --> 00:14:32.528
and we've already started this already
moving down this road.

00:14:33.241 --> 00:14:36.642
We're going to target our web pages,
and specifically we're going to work

00:14:36.642 --> 00:14:41.764
towards, achieving 100% on our site,
improve site target score.

00:14:41.764 --> 00:14:45.249
And I'm going to come into the details in
just a moment of exactly what that means.

00:14:45.669 --> 00:14:48.272
But that's a very clear
and measurable goal.

00:14:48.272 --> 00:14:49.825
Again, this is not a new requirement.

00:14:49.825 --> 00:14:52.512
This is not you know,
we've been doing this for a long time,

00:14:52.512 --> 00:14:55.493
not perfectly, but we've been working
towards this for a long time.

00:14:55.493 --> 00:14:59.020
But this gives us, something
that we can easily measure,

00:14:59.020 --> 00:15:01.161
we can easily track,
and we can provide evidence.

00:15:01.161 --> 00:15:07.207
You know, we've brought our score,
our average score from 92.5 to 99.5.

00:15:07.963 --> 00:15:11.531
And that and that's something
that we can use to demonstrate

00:15:11.531 --> 00:15:14.848
that we are committed to
and making progress towards this goal.

00:15:15.772 --> 00:15:16.150
And again,

00:15:16.150 --> 00:15:19.173
I'm going to spend a little more time
getting into details of what that would

00:15:19.299 --> 00:15:20.600
for web documents.

00:15:21.776 --> 00:15:23.917
Web documents
are going to be a particular challenge,

00:15:23.917 --> 00:15:25.386
because we've got a whole bunch
of them out there,

00:15:25.386 --> 00:15:26.982
and we're going to talk a little bit more

00:15:26.982 --> 00:15:30.005
about the process that we're recommending,
which is

00:15:30.761 --> 00:15:33.783
we need to take a look at the backlog and,

00:15:33.951 --> 00:15:36.848
and the baggage that we have
of web documents that are out there.

00:15:36.848 --> 00:15:39.745
And we need to take,
a little bit of time to consider.

00:15:39.745 --> 00:15:41.803
Do we need, can we delete any of these?

00:15:41.803 --> 00:15:44.322
Can we, publish
any of them, basically archive them?

00:15:44.322 --> 00:15:45.749
Can we convert them to web pages?

00:15:45.749 --> 00:15:47.890
Can we remediate, fix the content?

00:15:47.890 --> 00:15:49.360
What again, we're going to come back

00:15:49.360 --> 00:15:51.249
and talk a little bit
more about what that means.

00:15:51.249 --> 00:15:53.138
But that's kind of phase two all the way.

00:15:53.138 --> 00:15:55.196
It's all really happening
at the same time.

00:15:55.196 --> 00:15:59.310
And and three,
we need to target web and mobile apps.

00:15:59.310 --> 00:16:02.879
And that is something that do
it gets to do primarily.

00:16:03.047 --> 00:16:05.944
There may be some exceptions to that
if you're working with a vendor.

00:16:07.581 --> 00:16:09.638
Not going
through do it for a web or mobile app.

00:16:09.638 --> 00:16:11.570
We need to make sure that the vendors
understand.

00:16:11.570 --> 00:16:12.535
Hopefully, you know, we've got

00:16:12.535 --> 00:16:16.398
we've had the governance process in place
for for several years now.

00:16:16.398 --> 00:16:17.532
And we're asking these questions

00:16:17.532 --> 00:16:19.925
as part of every project
that goes through governance.

00:16:19.925 --> 00:16:22.612
So hopefully any web or mobile apps
that we have out there

00:16:22.612 --> 00:16:25.593
that aren't being managed by
do it for you.

00:16:26.642 --> 00:16:28.532
Have those requirements in place,
but we will

00:16:28.532 --> 00:16:30.841
we will be double checking on all of that.

00:16:30.841 --> 00:16:35.165
So web pages targeting 100% of site
improve web documents.

00:16:35.165 --> 00:16:37.055
It's going to be more
of an ongoing process

00:16:37.055 --> 00:16:40.623
where we try to kind of cull what we have
and figure out what we need

00:16:40.623 --> 00:16:41.883
to do with what's left.

00:16:41.883 --> 00:16:44.822
And then web
and mobile apps can be largely do it.

00:16:44.822 --> 00:16:45.661
If you do have any,

00:16:46.963 --> 00:16:49.986
web or
mobile apps that are managed by do it,

00:16:50.112 --> 00:16:52.925
we can help talk to vendors
and make sure that they've done

00:16:52.925 --> 00:16:55.780
what they need to do for you.

00:16:55.780 --> 00:16:58.215
So let's take a little time
to talk about site improve.

00:16:58.215 --> 00:17:03.715
This will be our first goal against
forgive 100% on site improve site improve.

00:17:03.715 --> 00:17:05.688
Just if you
if you're not familiar with it.

00:17:05.688 --> 00:17:08.711
Site improve is a is a system that we use.

00:17:08.711 --> 00:17:11.734
It's been in place for 3 or 4

00:17:12.574 --> 00:17:14.421
years now.

00:17:14.421 --> 00:17:17.318
Early in Covid
times is when this was first implemented.

00:17:17.318 --> 00:17:20.929
It's a system that monitors and crawls,

00:17:22.482 --> 00:17:24.036
state websites

00:17:24.036 --> 00:17:27.814
about once a week, roughly,
and checks for common

00:17:27.814 --> 00:17:31.677
accessibility errors that it can see
in the code of the, of the site.

00:17:32.097 --> 00:17:37.681
So, it can't test everything, but
it tests a lot, and it gives us a very,

00:17:38.856 --> 00:17:39.906
it gives us a

00:17:39.906 --> 00:17:43.391
score and a tool
that makes the first part of this process,

00:17:44.524 --> 00:17:46.749
very or more straightforward
than it would be.

00:17:46.749 --> 00:17:52.669
So we've got site improve crawling
135 State of Illinois agency websites.

00:17:52.669 --> 00:17:58.001
Right now we've got, almost 100,000 pages
across those sites being scanned.

00:17:59.177 --> 00:18:01.612
Almost 150,000, actually more than this.

00:18:01.612 --> 00:18:04.131
This is the number of PDFs, PDFs
that it finds with issue.

00:18:04.131 --> 00:18:08.413
So I think we're closer or even over
200,000 PDFs that are being scanned,

00:18:09.379 --> 00:18:13.662
150 of them, 150,000 of them being flagged
as potentially having concerns.

00:18:13.662 --> 00:18:17.062
So obviously, PDFs is a is a big issue.

00:18:17.566 --> 00:18:22.352
Our first goal, though, is going to be to
to achieve 100%,

00:18:23.024 --> 00:18:25.837
on all of our sites,
you see, Department of Human Services,

00:18:25.837 --> 00:18:29.616
again, kudos to DHS,
for showing us that it can be done.

00:18:29.616 --> 00:18:32.765
They are currently at 100%, on site
target score.

00:18:32.765 --> 00:18:34.318
So good work.

00:18:34.318 --> 00:18:34.570
There.

00:18:34.570 --> 00:18:37.677
And and keep it up there
showing us that it's possible.

00:18:38.643 --> 00:18:40.196
We also,

00:18:40.196 --> 00:18:42.673
have some folks, some of our agencies
that are

00:18:42.673 --> 00:18:46.536
79, 78, 76% not terrible,

00:18:46.536 --> 00:18:49.685
you know, better there than it could be,
but still a long way to go.

00:18:49.685 --> 00:18:53.673
And so the first part of this goal
is going to be using this tool, using site

00:18:53.673 --> 00:18:57.452
improve for what it can test,
and trying to get all of our sites

00:18:57.998 --> 00:19:00.936
up to 100%.

00:19:00.936 --> 00:19:03.288
Now, if you've used site improve before,

00:19:03.288 --> 00:19:04.715
well,
let me let me go on a little bit further.

00:19:04.715 --> 00:19:07.696
So the way site improve works
for each of these sites.

00:19:08.830 --> 00:19:10.089
That we saw on the previous screen.

00:19:10.089 --> 00:19:13.238
We've got to get 135 sites listed out
there, each of them with a score.

00:19:13.238 --> 00:19:16.051
We actually can measure the progress
on each of them.

00:19:16.051 --> 00:19:19.074
That's data
that we share with agency management.

00:19:19.116 --> 00:19:20.501
In the quarterly do it report.

00:19:20.501 --> 00:19:25.204
So your, agency directors and secretaries
are seeing your top line scores.

00:19:25.204 --> 00:19:28.227
They may not be real familiar
with what it means.

00:19:28.646 --> 00:19:30.284
But we're going to be communicating
that more.

00:19:30.284 --> 00:19:33.936
And now, especially with some changes
that I'm going to get to in just a moment.

00:19:35.070 --> 00:19:37.799
Makes
it really easy to say our goal is 100%.

00:19:37.799 --> 00:19:38.975
In the past, it wasn't.

00:19:38.975 --> 00:19:41.704
And again, I'll come back to that,

00:19:41.704 --> 00:19:43.509
for each agency,

00:19:43.509 --> 00:19:46.826
a lot of you and I, we actually invited
all the site improve users.

00:19:46.826 --> 00:19:49.807
I think we have, over 100,

00:19:50.017 --> 00:19:53.501
agency staff
who are, have rights to use site improve,

00:19:53.501 --> 00:19:57.070
maybe not seeing the whole list
like I did, but seeing your own site.

00:19:57.322 --> 00:20:00.177
And so your view and site improve may
be something like what I'm showing right

00:20:00.177 --> 00:20:03.536
here, the accessibility overview,
which shows the overall score.

00:20:03.536 --> 00:20:06.517
In this case it's showing a score of 96.7.

00:20:06.517 --> 00:20:09.540
It breaks it down into a level A

00:20:10.085 --> 00:20:13.108
and some sub scores
don't really matter so much.

00:20:13.234 --> 00:20:17.643
But it gives me the overall score and then
it lists issues and potential issues.

00:20:17.643 --> 00:20:20.666
And if I scroll down on that
I can see some details here.

00:20:21.127 --> 00:20:24.402
For this example
site, it's telling me that,

00:20:24.948 --> 00:20:29.021
we've got some an image missing,
a text alternative,

00:20:29.063 --> 00:20:30.700
if you're familiar at all
with accessibility,

00:20:30.700 --> 00:20:33.723
you know, one of the key
kind of accessibility, 101 is

00:20:33.807 --> 00:20:39.391
whenever if I use images of text, images
rather than text, whether it's,

00:20:40.608 --> 00:20:43.169
something simple,
like a logo or the state seal or something

00:20:43.169 --> 00:20:46.654
complex,
like a, like a chart or a map diagram,

00:20:48.124 --> 00:20:50.895
we need to provide text
that can be behind the scenes,

00:20:50.895 --> 00:20:51.986
or we need to provide text

00:20:51.986 --> 00:20:55.177
that can be read out loud
when a screen reader or a tool like read

00:20:55.177 --> 00:20:58.452
aloud that we saw earlier encounters
that image, it knows what to say.

00:20:58.494 --> 00:21:00.089
We're not quite to the point yet

00:21:00.089 --> 00:21:03.406
where assistive technologies can interpret
what an image means.

00:21:03.658 --> 00:21:06.639
We're making some major progress
in that direction with the help of AI,

00:21:06.723 --> 00:21:08.150
but we're not quite there yet.

00:21:08.150 --> 00:21:12.475
So, for now, it still is requirement
that whenever I put an image

00:21:12.475 --> 00:21:16.169
on a web page or in a, you know, a seal
on a document or whatever it might be,

00:21:16.715 --> 00:21:20.452
I need to provide some text behind
the scenes that tells the screen reader,

00:21:20.620 --> 00:21:23.895
some other speech tool
what to say when it encounters that image.

00:21:24.273 --> 00:21:26.372
So in this case, Site
Improve is telling me

00:21:26.372 --> 00:21:30.486
that I've got one, one page
that has a problem with the image missing.

00:21:30.486 --> 00:21:31.242
Alternative text.

00:21:31.242 --> 00:21:33.215
It's subtracting .18 points.

00:21:33.215 --> 00:21:35.776
We don't need to get too much
into the detail of

00:21:35.776 --> 00:21:37.414
how it comes up with its scoring.

00:21:37.414 --> 00:21:40.479
But you know, every every point
or fraction of a point we can get back

00:21:40.479 --> 00:21:42.998
is, is going to get us
a little closer to at 100%.

00:21:42.998 --> 00:21:46.105
We do also see in this example
that we've got a piece of some problems

00:21:46.105 --> 00:21:49.421
with links missing
text, alternative text clip and resize.

00:21:50.345 --> 00:21:52.234
And what I would do from this point
and again,

00:21:52.234 --> 00:21:55.215
those of you
who already have rights to site improve,

00:21:56.097 --> 00:21:56.979
can see this already.

00:21:56.979 --> 00:21:59.540
Those of you who don't
but are involved with your websites,

00:21:59.540 --> 00:22:01.345
we can get you access to this.

00:22:01.345 --> 00:22:02.857
But again,
let me give you a little demonstration.

00:22:02.857 --> 00:22:06.677
What I do here I see this first issue
image missing a text alternative.

00:22:06.677 --> 00:22:10.750
If I click on it, it
then actually brings me to, actually

00:22:10.750 --> 00:22:13.941
there's an intermediate page I might go to
if I had more than one of these.

00:22:13.941 --> 00:22:15.788
It says, here's the pages it's on.

00:22:15.788 --> 00:22:18.979
And then it brings me into the detail
in this case, I'm now seeing

00:22:19.105 --> 00:22:22.086
kind of a preview of the page
that had this problem.

00:22:22.715 --> 00:22:25.360
It's telling me on the left
hand side, you know, again, what was that?

00:22:25.360 --> 00:22:26.620
What was the what was the problem?

00:22:26.620 --> 00:22:28.887
An image missing, text alternative.

00:22:28.887 --> 00:22:30.860
A little bit more explanation about that.

00:22:30.860 --> 00:22:33.841
The ability to click
and get more explanation if I needed it.

00:22:34.261 --> 00:22:39.005
And then on the right I actually see the
image highlighted in a, in a red square.

00:22:39.719 --> 00:22:43.078
That that shows me right
where the images has the problem.

00:22:43.246 --> 00:22:44.967
So I can see I've got this.

00:22:44.967 --> 00:22:47.948
This is from our image
accessibility guide.

00:22:48.284 --> 00:22:51.055
For the sake of this demonstration,
I threw an image on there and didn't

00:22:51.055 --> 00:22:52.441
intentionally didn't
put an alt text on it.

00:22:52.441 --> 00:22:54.246
So I can show you how it works.

00:22:54.246 --> 00:22:57.269
And in this case, we've got the image
of the global, accessibility,

00:22:58.025 --> 00:23:00.250
logo, and I didn't put alt text on it.

00:23:00.250 --> 00:23:03.483
So I'm getting flagged by slight improve
for doing that at this point.

00:23:03.483 --> 00:23:05.330
Our website is, is,

00:23:06.422 --> 00:23:07.429
managed by

00:23:07.429 --> 00:23:10.998
M Adobe Experience Manager web
content management system.

00:23:10.998 --> 00:23:14.315
A the majority of state
websites are not all of them, but most.

00:23:14.693 --> 00:23:18.639
And so at this point I would go into
am I'd go to this page,

00:23:18.639 --> 00:23:21.662
I find that image
and I would either either,

00:23:22.796 --> 00:23:24.559
either add alt text to it,

00:23:24.559 --> 00:23:28.002
maybe say the global accessibility symbol,

00:23:28.422 --> 00:23:32.494
or I would mark it is decorative,
which is probably what I do in this case,

00:23:33.922 --> 00:23:37.238
which basically tells a screen reader
you can safely ignore this.

00:23:37.238 --> 00:23:39.254
One of those two things
would then solve this problem.

00:23:39.254 --> 00:23:41.689
I do that in am, I publish it.

00:23:41.689 --> 00:23:45.216
I click the the little recycle
button on site, improve it.

00:23:45.216 --> 00:23:48.196
Re scans the page,
and at that point it would tell me

00:23:48.952 --> 00:23:51.639
your resolved
there's no more issues on this page.

00:23:51.639 --> 00:23:55.838
Good job and my and my score
would go up by one eight points.

00:23:56.383 --> 00:23:59.406
So that's the gist of
what site improve does.

00:23:59.700 --> 00:24:00.246
Again

00:24:01.758 --> 00:24:04.235
hopefully some of you on the call
are familiar with this.

00:24:04.235 --> 00:24:05.494
If not, it's time to brush up.

00:24:05.494 --> 00:24:09.231
And and if you're not familiar with this,
something will be working with you on

00:24:09.483 --> 00:24:13.177
is did you access to this
so you can do what I just demonstrated.

00:24:13.849 --> 00:24:16.494
So for those of you
who are familiar familiar

00:24:16.494 --> 00:24:18.803
with site improve,
I want to explain a change.

00:24:18.803 --> 00:24:23.422
And so yes, as we've been working on
getting ready for this over the last year,

00:24:23.548 --> 00:24:28.418
we've been working with the company site
improve to improve the system.

00:24:28.418 --> 00:24:32.322
If you've been if you've used site
improve before, you may recall that

00:24:32.322 --> 00:24:35.345
it was sometimes impossible to get to 100

00:24:35.891 --> 00:24:38.284
to get to 100 on the score,
which made it frustrating.

00:24:38.284 --> 00:24:40.719
And we would
we kind of had to argue about or,

00:24:42.483 --> 00:24:44.792
worry about, you know, well, what what
what number

00:24:44.792 --> 00:24:48.235
should we be hitting the average is this,
you know, is that enough?

00:24:48.235 --> 00:24:51.006
What what's good enough?

00:24:51.006 --> 00:24:52.181
That was unnecessary.

00:24:52.181 --> 00:24:53.861
Fairly confusing.

00:24:53.861 --> 00:24:56.422
The fact that we couldn't
hit 100 in a lot of cases.

00:24:56.422 --> 00:24:59.739
So we worked with site improve to make it
so that we could pick

00:25:00.242 --> 00:25:03.265
basically the measure,

00:25:03.601 --> 00:25:05.910
the, the benchmark
that we're measured against.

00:25:05.910 --> 00:25:11.284
So that 100 actually now
equals, compliance

00:25:11.284 --> 00:25:15.819
with all the rules that apply to us
that can be tested by site improve. So,

00:25:16.826 --> 00:25:22.116
that's a long way of saying the change
to what's called the site target score

00:25:22.452 --> 00:25:25.895
is what gives us the ability
to set 100 as our benchmark.

00:25:26.189 --> 00:25:29.170
And we don't have that confusion
of seeing things,

00:25:29.338 --> 00:25:31.059
you know, having a score that is,

00:25:32.319 --> 00:25:34.040
you know, points off

00:25:34.040 --> 00:25:37.021
or things that we don't
didn't really need to do.

00:25:37.567 --> 00:25:39.246
You might be familiar.

00:25:39.246 --> 00:25:42.941
If not, I'll give a quick overview
of the site target settings.

00:25:42.941 --> 00:25:48.147
This is where in site improve we are able
to set exactly what our benchmark is.

00:25:48.147 --> 00:25:50.456
And this is again
this new site target score thing.

00:25:50.456 --> 00:25:53.647
So as you can see here
what I'm looking at the site improve site

00:25:53.647 --> 00:25:57.552
target settings
I have a choice between three wcaG Web

00:25:57.552 --> 00:26:01.036
Content Accessibility Guidelines
versions 2.0, 2.12.2.

00:26:01.372 --> 00:26:05.697
Again, the law right now
the the the Department of Justice rule,

00:26:05.949 --> 00:26:10.231
they've said 2.1 is the benchmark
and I can select that as my target.

00:26:10.231 --> 00:26:14.346
That way I'm not being held to the few 2.2
standards that are not

00:26:14.346 --> 00:26:16.235
applicable are not required for us yet.

00:26:16.235 --> 00:26:20.433
I can do it if I want, but I don't have to
in order to to meet the requirements.

00:26:20.853 --> 00:26:23.666
Similarly, under wcaG conformance,

00:26:23.666 --> 00:26:27.067
I have the choice between level
A, level double A and level triple AA.

00:26:27.319 --> 00:26:31.013
And again the law and the rule requires
level double A.

00:26:31.475 --> 00:26:33.701
And I'm able to select that as my target.

00:26:33.701 --> 00:26:37.983
And that means the triple A requirements
the enhancements kinds of guidelines

00:26:38.613 --> 00:26:41.132
which are nice to have
and certainly do them if we can,

00:26:41.132 --> 00:26:42.391
but we're not going to be measured.

00:26:42.391 --> 00:26:43.189
We're not going to be dinged

00:26:43.189 --> 00:26:46.212
if we don't hit those things
because they're not required.

00:26:46.338 --> 00:26:46.716
Okay.

00:26:46.716 --> 00:26:50.914
We can also include the Y Aria
that stands for Web Accessibility

00:26:50.914 --> 00:26:54.735
Initiative accessible Rich Internet
Applications, authoring practices.

00:26:54.735 --> 00:26:58.681
It's a technical thing, but
it's part of the level AA requirements.

00:26:58.933 --> 00:27:01.956
So we keep that included in our benchmark.

00:27:02.292 --> 00:27:06.365
But we are now excluding some rules
that were lumped in under accessibility

00:27:06.365 --> 00:27:07.204
best practices.

00:27:07.204 --> 00:27:10.647
Some things that were nice to do
but again, not required.

00:27:10.647 --> 00:27:13.754
And again, we were getting dinged
for some things that, you know,

00:27:14.594 --> 00:27:16.399
site improve
felt like they were best practices.

00:27:16.399 --> 00:27:17.533
We didn't always agree.

00:27:17.533 --> 00:27:18.162
But the good news

00:27:18.162 --> 00:27:22.655
again, is by setting the site target
to the things that we're required to meet,

00:27:23.830 --> 00:27:24.376
we now have

00:27:24.376 --> 00:27:27.399
the site target score out of 100.

00:27:27.399 --> 00:27:29.918
Okay, seems kind of like a no brainer.

00:27:29.918 --> 00:27:30.632
Took us a little while

00:27:30.632 --> 00:27:33.613
to get there with the company,
but the good news is it's done, and,

00:27:33.907 --> 00:27:35.964
and it's in place,
and we're all benefiting from it.

00:27:35.964 --> 00:27:40.204
If you are a current user of Site Improve,
you may notice there are two scores now,

00:27:40.204 --> 00:27:45.033
the old score, which is the, you know,
every bit as if everything was checked.

00:27:45.369 --> 00:27:49.777
And the new site target Score,
which is based on what our site target is.

00:27:49.777 --> 00:27:52.842
So we have set all of the sites
to the same site target setting.

00:27:52.842 --> 00:27:54.773
Don't change it.

00:27:54.773 --> 00:27:58.636
And it allows us all
the ability to get to to 100.

00:27:59.014 --> 00:28:00.861
Now I will say a little asterisk on that.

00:28:02.246 --> 00:28:03.212
For those of us who are

00:28:03.212 --> 00:28:06.235
using APM, there are a few,

00:28:07.327 --> 00:28:09.426
components within the AMP system

00:28:09.426 --> 00:28:12.197
that have glitches with them that are

00:28:12.197 --> 00:28:15.220
that are causing minor,

00:28:17.193 --> 00:28:19.628
issues to be reported inside improve.

00:28:19.628 --> 00:28:22.651
And the example that I was showing
earlier, that one about the,

00:28:26.346 --> 00:28:29.621
The sorry, I forgot which one it was now,
but we had one of those

00:28:29.621 --> 00:28:32.643
items on there was actually coming
from a site improved component.

00:28:32.895 --> 00:28:35.666
So, we are actively working on that

00:28:35.666 --> 00:28:38.815
with Chris Walton
and the, the web content team.

00:28:39.613 --> 00:28:43.014
We have gone through, we've identified
the site, improve components that have,

00:28:43.098 --> 00:28:44.945
you know, little issues
that need addressed.

00:28:44.945 --> 00:28:47.674
We are working actively
on getting those addressed.

00:28:47.674 --> 00:28:52.082
So if you are close to getting to 100,
and you're not quite making it,

00:28:52.082 --> 00:28:55.399
but you feel like it's something
you can't fix, we are working on it.

00:28:55.441 --> 00:28:59.682
So, before long,
100 will be possible for for everybody.

00:29:01.865 --> 00:29:02.663
So if you've got

00:29:02.663 --> 00:29:05.811
any questions about site improve,
feel free to throw them in the chat.

00:29:06.609 --> 00:29:11.018
Again, the, the the takeaway here
is that we are setting the goal

00:29:11.227 --> 00:29:14.880
that all state websites get to 100 inside
improve.

00:29:15.048 --> 00:29:17.819
We've got that list of all the sites
right now.

00:29:17.819 --> 00:29:22.018
It's kind of private information,
but we are going to be working towards

00:29:22.647 --> 00:29:24.411
publishing that scorecard.

00:29:24.411 --> 00:29:27.811
So we're going to give everybody
a little bit of a chance to,

00:29:27.811 --> 00:29:30.792
to kind of get in
and hopefully get their score up.

00:29:32.094 --> 00:29:34.991
But just know that, you know, right now

00:29:34.991 --> 00:29:37.972
we're reporting that quarterly
to your, to your agency management.

00:29:38.098 --> 00:29:41.750
We're going to be explaining to them,
we need to get to 100 and

00:29:46.369 --> 00:29:49.266
we are going to be posting a scorecard

00:29:50.315 --> 00:29:51.995
for all for initially on an

00:29:51.995 --> 00:29:55.773
internet for all of us to see internally
and ultimately publicly.

00:29:55.773 --> 00:29:57.705
The state of Georgia
actually already does that.

00:29:57.705 --> 00:30:01.693
They post their site scores publicly,
and that's what we're working towards.

00:30:01.693 --> 00:30:03.876
We'll give ourselves a little time
to get there.

00:30:03.876 --> 00:30:06.773
We want to make, you know,
we want to show that to to share that,

00:30:06.773 --> 00:30:10.090
to show that we're making good progress
and we're taking this seriously.

00:30:11.308 --> 00:30:12.693
So that's coming.

00:30:12.693 --> 00:30:14.583
I do see a few questions
coming in the chat.

00:30:14.583 --> 00:30:18.487
If you if you, how do you find out
if you have access to site improve?

00:30:19.117 --> 00:30:22.140
You can go to Site
Improve and try signing in.

00:30:22.224 --> 00:30:25.751
If you don't know how to do that,
you can contact, my team or Chris

00:30:25.751 --> 00:30:28.773
Watson's team, and we can get you set up
with access to site improve.

00:30:29.739 --> 00:30:30.663
We also have a question here.

00:30:30.663 --> 00:30:34.651
What about a vendor site, that,
that isn't tracked inside improve.

00:30:34.861 --> 00:30:37.842
We actually the another thing
that we did work with site improve to

00:30:38.682 --> 00:30:42.544
expand
was the ability for us to include websites

00:30:42.544 --> 00:30:46.575
that, aren't
necessarily illinois.gov websites.

00:30:46.575 --> 00:30:50.815
So if you were looking closely, we had
we actually had one of those enjoy,

00:30:51.403 --> 00:30:54.426
Illinois website,
which is done by a third party, not in a

00:30:54.678 --> 00:30:56.231
we're able to include those.

00:30:56.231 --> 00:30:58.667
So if you have a website,
if your agency has a website

00:30:58.667 --> 00:31:00.220
that's not managed, my do it.

00:31:00.220 --> 00:31:03.201
You've had a vendor do it
and you're not yet inside improve.

00:31:03.369 --> 00:31:04.083
We can add you.

00:31:04.083 --> 00:31:08.953
So that's another thing
where, you can, reach out to,

00:31:09.289 --> 00:31:13.277
my team, to Chris Watson's team,
and we can get you added to site improve.

00:31:13.277 --> 00:31:15.670
If you've got a site
that is a state website

00:31:15.670 --> 00:31:18.651
that is not currently included,
we can get it added.

00:31:18.651 --> 00:31:22.388
We have,
one more comment in the chat, about,

00:31:23.312 --> 00:31:23.732
can we

00:31:23.732 --> 00:31:26.754
impress on
agencies the importance of accessibility?

00:31:26.838 --> 00:31:29.064
Yes. That's
part of what we're doing today.

00:31:29.064 --> 00:31:31.415
Obviously,
it's going to be an ongoing effort,

00:31:31.415 --> 00:31:32.884
and we're going to keep
getting the word out.

00:31:32.884 --> 00:31:35.865
We're going to be communicating
this to agency management,

00:31:36.117 --> 00:31:38.174
hopefully starting to trickle down.

00:31:38.174 --> 00:31:41.071
But yeah, please feel free
to share this information as well.

00:31:41.071 --> 00:31:42.457
The you know, we've got this information.

00:31:42.457 --> 00:31:44.598
And at the end of the session,

00:31:44.598 --> 00:31:47.621
I'll give you the link to the website
where we've got all this posted.

00:31:48.754 --> 00:31:49.468
We'll ask.

00:31:49.468 --> 00:31:52.617
Yes, we are working on communicating
this more clearly,

00:31:53.247 --> 00:31:55.808
from management top down.

00:31:55.808 --> 00:31:58.747
And we'll ask for your help
on communicating this.

00:31:58.747 --> 00:32:01.266
You know, from the grassroots up.

00:32:01.266 --> 00:32:04.205
So again, we're going to leave you
with some links that you can share,

00:32:04.205 --> 00:32:07.690
including the information
about the state law in Illinois, the rule

00:32:07.690 --> 00:32:10.754
from the feds,
the deadline that we're working towards.

00:32:10.754 --> 00:32:12.392
And if you can help us share that,

00:32:14.365 --> 00:32:15.499
that would be great.

00:32:15.499 --> 00:32:18.522
And we need your help.

00:32:19.529 --> 00:32:20.537
There's a question here about

00:32:20.537 --> 00:32:23.980
is there a list of, of a Am components
that have accessibility issues or.

00:32:23.980 --> 00:32:26.919
No, they're being worked on. No, but
that's something that we actually can do.

00:32:26.919 --> 00:32:27.842
And that's a great idea.

00:32:27.842 --> 00:32:30.277
And we'll we'll get that documented.

00:32:30.277 --> 00:32:34.308
Also question is the desktop scorecard
accessible and site improve

00:32:34.560 --> 00:32:38.045
I think right now and site improve
where I was showing you the list of 135

00:32:38.045 --> 00:32:41.151
sites, you probably can only see the sites
that you have access to.

00:32:41.319 --> 00:32:45.392
So we're not yet showing that publicly to
everybody, but we're working towards it.

00:32:45.392 --> 00:32:48.037
So it will be it will be coming right now.

00:32:48.037 --> 00:32:52.319
You probably can only see the sites
that you have responsibility over.

00:32:52.319 --> 00:32:56.056
We're carefully
moving towards sharing the information,

00:32:57.064 --> 00:32:58.155
about all the sites.

00:32:58.155 --> 00:33:01.262
Again, we want to give everybody a chance
to kind of get on the progress.

00:33:01.262 --> 00:33:02.816
So we're not embarrassing anybody.

00:33:02.816 --> 00:33:07.182
But at the same time, you know, maybe
hopefully there's some motivation there

00:33:07.476 --> 00:33:08.526
to get our scores up.

00:33:08.526 --> 00:33:13.102
So the, the, scorecard is coming soon.

00:33:15.663 --> 00:33:16.503
All right.

00:33:16.503 --> 00:33:19.736
So again, feel free to throw questions
in the chat as you have them.

00:33:19.736 --> 00:33:21.751
We'll come back
as we talk about different things.

00:33:21.751 --> 00:33:23.388
But I want to take a moment again.

00:33:23.388 --> 00:33:24.228
Just to recap, that

00:33:24.228 --> 00:33:28.468
last section is about our number one goal
getting to 100% in site improve.

00:33:28.468 --> 00:33:31.449
That's not everything,
but it's a good measurable,

00:33:32.163 --> 00:33:34.556
demonstrable start so that we can show

00:33:34.556 --> 00:33:37.537
that we are making progress
and we're really committed to this.

00:33:38.251 --> 00:33:39.216
We will be monitoring.

00:33:39.216 --> 00:33:41.106
We have in addition to having

00:33:41.106 --> 00:33:45.010
a, the scorecard for everybody,
we're monitoring the average score.

00:33:45.010 --> 00:33:48.369
We're at about 92.4,
I think, as a as of last I checked.

00:33:48.831 --> 00:33:53.281
And so 92.4
is our average across those 135 sites.

00:33:53.785 --> 00:33:56.430
And we need to get
that much closer to 100.

00:33:56.430 --> 00:33:59.957
So that's something that I'm reporting
on up to Secretary Riegel

00:34:00.209 --> 00:34:01.804
and to, to the governor's office.

00:34:01.804 --> 00:34:03.400
And that's something
that we'll be monitoring as well.

00:34:05.667 --> 00:34:06.255
Phase two,

00:34:06.255 --> 00:34:09.278
the second step, web documents and and,

00:34:09.362 --> 00:34:12.384
one thing I want to say here,
I'm going to preface this as,

00:34:13.266 --> 00:34:14.946
one of my favorite things,

00:34:14.946 --> 00:34:18.808
because it's super important,
is that accessibility is a journey.

00:34:19.270 --> 00:34:21.831
And while we are working towards
this nominal target

00:34:21.831 --> 00:34:26.155
of April of 2026,
this is not a one and done thing.

00:34:26.155 --> 00:34:28.843
You know, it's not like, okay,
we get it all done by April 26th.

00:34:28.843 --> 00:34:35.266
We know this is an ongoing journey
and the importance on a journey

00:34:35.266 --> 00:34:38.289
is that we keep moving in the right
direction. So,

00:34:39.381 --> 00:34:42.446
I say that now because Web
Documents is a little bit daunting

00:34:42.446 --> 00:34:46.266
and it's and is we've worked
with some agencies already kind of setting

00:34:46.266 --> 00:34:49.415
the stage for this that some guinea pigs
who are willing to work with us,

00:34:51.178 --> 00:34:53.823
there's a lot of fear
when we start talking about web documents.

00:34:53.823 --> 00:34:56.804
We're talking about 200,000 old PDFs
hanging out there.

00:34:56.804 --> 00:34:58.736
What are we going to do about this?

00:34:58.736 --> 00:35:02.346
And the answer, the most important answer
is we're going to make progress

00:35:02.346 --> 00:35:04.236
in the right direction.

00:35:04.236 --> 00:35:04.907
Okay.

00:35:04.907 --> 00:35:09.400
As you I didn't we we intentionally
haven't set a specific numeric goal

00:35:09.400 --> 00:35:13.808
because we know it's going to be tough,
but we want to see progress.

00:35:14.144 --> 00:35:16.831
So right now
that progress measure as we saw in.

00:35:16.831 --> 00:35:20.106
And we'll take a look at it here again
inside improve it told us

00:35:20.106 --> 00:35:23.087
the number of PDFs with issues.

00:35:23.843 --> 00:35:25.228
Our scorecard is tracking that.

00:35:25.228 --> 00:35:30.098
And we are going to be looking for
that number to slowly come down.

00:35:30.728 --> 00:35:33.961
So to take a moment to talk about
what does that mean,

00:35:34.591 --> 00:35:38.033
just put it in your head again,
think of this more about where

00:35:38.117 --> 00:35:39.251
we're aiming ourselves

00:35:39.251 --> 00:35:42.400
down the right path for this journey,
so we can take one step at a time

00:35:42.400 --> 00:35:44.037
and be making progress
in the right direction.

00:35:45.927 --> 00:35:49.075
And what we can do, what the tools
that we have available to us right now.

00:35:49.075 --> 00:35:50.419
So again, site improve.

00:35:50.419 --> 00:35:54.408
We saw on the previous screen
it listed out the it and it's important

00:35:54.408 --> 00:35:56.381
to note the site target score.

00:35:56.381 --> 00:35:59.488
The scores that we're seeing don't
include PDFs.

00:35:59.488 --> 00:36:02.385
So we have the scores
that are about web pages.

00:36:02.385 --> 00:36:10.278
And we have just the the count of PDFs
with issues, just as our benchmark

00:36:10.278 --> 00:36:13.343
again, our goal there, I mean, ultimately
our goal would be to get that to zero.

00:36:13.343 --> 00:36:18.885
But our real goal, practical goal is
to see that number constantly decreasing.

00:36:19.346 --> 00:36:22.327
So we can
we saw that number inside improve.

00:36:22.747 --> 00:36:25.602
We have the ability
to go into the PDFs section.

00:36:25.602 --> 00:36:29.171
So the reporting the reporting of PDFs
is separate of the reporting on web pages.

00:36:29.885 --> 00:36:32.782
When I go there, we see a screen like I'm
showing right, right now.

00:36:32.782 --> 00:36:35.721
So this is where I have clicked on
a single site.

00:36:35.721 --> 00:36:38.701
And I said, basically, give me a list
of all those PDFs with issues.

00:36:38.995 --> 00:36:41.724
So I see, I see a list.

00:36:41.724 --> 00:36:43.152
It's listing out the title,

00:36:43.152 --> 00:36:46.175
the URL, it's got a link,
so I can go and take a look at it.

00:36:47.014 --> 00:36:49.534
When it was last modified,
we've got a little bit of information,

00:36:49.534 --> 00:36:51.297
whether it's machine readable.

00:36:51.297 --> 00:36:55.244
This basically means whether, you know, is
it, does it have text in it

00:36:55.244 --> 00:36:58.392
that can be read or is it just a picture?

00:36:58.392 --> 00:37:00.660
You know,
somebody threw it on a Xerox machine

00:37:00.660 --> 00:37:03.011
without OCR running, scanned it,
and it's just an image.

00:37:03.011 --> 00:37:05.068
Those are those are really inaccessible.

00:37:05.068 --> 00:37:07.587
So the green checkmarks
here are a good thing.

00:37:07.587 --> 00:37:11.869
If we had had something that was just a
scanned image of a piece of paper

00:37:12.457 --> 00:37:15.228
would have a red X there, with PDF tags.

00:37:15.228 --> 00:37:20.182
Tags and PDFs are, are the basis
of accessibility and PDF. So,

00:37:21.190 --> 00:37:21.526
kind of the

00:37:21.526 --> 00:37:25.179
next step up from having a scanned image
is we've got readable text but no tags.

00:37:25.431 --> 00:37:27.530
Again the green checkmark is good news.

00:37:27.530 --> 00:37:29.671
Red means got a little more work
to do there.

00:37:29.671 --> 00:37:30.553
Other issues.

00:37:30.553 --> 00:37:33.786
And so basically I get a high level
view of what's going on.

00:37:35.633 --> 00:37:37.102
And I can click in on any of this.

00:37:37.102 --> 00:37:39.160
So for example
I've clicked on the first one there.

00:37:39.160 --> 00:37:41.973
It actually brings me to a page,
kind of like it did for the web page.

00:37:41.973 --> 00:37:43.568
Shows me a preview of that PDF.

00:37:43.568 --> 00:37:47.934
In this case, it's our steam, newsletter
from November of 2022.

00:37:48.396 --> 00:37:51.377
And just like we saw, similar
to what we saw on the web page,

00:37:52.511 --> 00:37:55.744
report, it's telling me that we've got,
in this case,

00:37:55.786 --> 00:37:58.976
130 images with no alternate text,
some problems

00:37:58.976 --> 00:38:02.041
with the headings structure
and a problem with some, a table.

00:38:02.377 --> 00:38:03.931
Okay. Again, we can drill in.

00:38:03.931 --> 00:38:06.912
So if I click on the heading
structure is incorrect,

00:38:07.289 --> 00:38:08.801
it takes me right to that page.

00:38:08.801 --> 00:38:10.270
It's page 11 or 12.

00:38:11.572 --> 00:38:13.545
Highlights the heading that has a problem.

00:38:13.545 --> 00:38:15.644
And I can drill in deeper to find out
what's going on.

00:38:15.644 --> 00:38:17.156
So this is what site

00:38:17.156 --> 00:38:20.221
improved does for us today to tell us
what's going on with our PDFs.

00:38:20.431 --> 00:38:23.286
I don't want to get too bogged down
in that detail yet,

00:38:23.286 --> 00:38:26.393
because we need to work at a higher level.

00:38:29.164 --> 00:38:33.698
We're not going to just jump in headfirst
to the

00:38:33.866 --> 00:38:37.476
to the effort of, oh my God, I got to look
at every PDF inside and improve.

00:38:37.476 --> 00:38:38.148
See what's wrong.

00:38:38.148 --> 00:38:41.045
And I need to go back into Acrobat
and start fixing it.

00:38:41.045 --> 00:38:43.102
We're not starting with that.

00:38:43.102 --> 00:38:46.083
We are starting with

00:38:46.167 --> 00:38:48.728
doing an honest,

00:38:48.728 --> 00:38:52.087
inventory of what we have out there
and asking ourselves

00:38:53.221 --> 00:38:56.202
the hard questions
and repeating them if we need to.

00:38:56.538 --> 00:38:58.637
Do we really need to keep this.

00:38:58.637 --> 00:39:03.633
So, for example, that steam newsletter
from November of 2022, okay.

00:39:03.633 --> 00:39:05.019
It was relevant at the time.

00:39:07.160 --> 00:39:09.973
Does anybody, you
know, do we need to have that out there?

00:39:09.973 --> 00:39:13.583
Is it worth the trouble we're going to
have to go through to make it accessible

00:39:13.961 --> 00:39:15.431
to keep that out there.

00:39:15.431 --> 00:39:18.454
And I think the answer probably,
and I'm not going to answer for our,

00:39:19.713 --> 00:39:22.652
our Steam folks, but there's probably
a pretty good argument to say,

00:39:22.652 --> 00:39:23.492
you know what?

00:39:23.492 --> 00:39:24.625
We can set a threshold.

00:39:24.625 --> 00:39:26.011
Maybe we want to keep,

00:39:26.011 --> 00:39:29.454
you know, the last, you know, the current
year to date or something like that.

00:39:29.454 --> 00:39:32.351
We don't need old
steam newsletters out there,

00:39:32.351 --> 00:39:34.702
and we can take a look
at some of the analytics,

00:39:34.702 --> 00:39:38.103
available inside improve and or it
through Adobe Analytics or whatever

00:39:38.103 --> 00:39:42.427
analytics engine you used to see
is anybody looking at that.

00:39:42.847 --> 00:39:46.374
And and we really need to take advantage

00:39:46.374 --> 00:39:51.244
of this requirement
by the fed to clean to clean house.

00:39:51.538 --> 00:39:54.099
200,000 PDFs. Part of the problems
with our websites.

00:39:54.099 --> 00:39:55.988
We have so much information out on them.

00:39:55.988 --> 00:39:58.213
It's a lot of it's out of date.

00:39:58.213 --> 00:40:01.782
It's actually hindering our ability
to take advantage of things like AI chat

00:40:01.782 --> 00:40:03.461
bots. Can we take an AI chat bot?

00:40:03.461 --> 00:40:05.351
We pointed at our sites
and it goes and analyzes

00:40:05.351 --> 00:40:08.332
what's out there, figures out
how it's going to answer questions.

00:40:08.919 --> 00:40:11.145
When we've done that a few times,

00:40:11.145 --> 00:40:14.545
we're finding out it's pulling from data
that is so old and so out of date.

00:40:14.545 --> 00:40:16.099
It's giving wrong answers.

00:40:16.099 --> 00:40:19.332
So this is we we really need to take

00:40:20.381 --> 00:40:21.599
and make an effort

00:40:21.599 --> 00:40:24.202
to clean up some of the baggage
that we have out there.

00:40:24.202 --> 00:40:27.267
So our first question about PDFs is,
oh my gosh.

00:40:27.309 --> 00:40:31.255
Not oh my gosh, what do I need to do
to fix it is do I really need this?

00:40:31.255 --> 00:40:35.202
And for those of you who are familiar
with the rapid results process

00:40:35.202 --> 00:40:39.274
from a while back, one of my favorite
steps in the rapid results

00:40:39.274 --> 00:40:43.011
process was the five whys,
which means you.

00:40:43.053 --> 00:40:46.118
Whenever you find out,
figure out who cares about that PDF,

00:40:46.118 --> 00:40:48.805
that steam newsletter and go to them
and say, do I need to keep it?

00:40:48.805 --> 00:40:51.408
And when they say yes,
because they're going to,

00:40:51.408 --> 00:40:54.893
you say, why and they give you an answer
and it's a partial answer.

00:40:54.893 --> 00:40:57.874
It's like, well, because it's
somebody might want to look at it.

00:40:58.084 --> 00:40:58.503
What?

00:40:58.503 --> 00:41:02.408
And you ask why five times or you know,
you ask the leading questions

00:41:02.702 --> 00:41:06.271
to really make them think,
do I really need this?

00:41:06.942 --> 00:41:09.881
So, we're going to be asking you

00:41:09.881 --> 00:41:14.248
to look at your inventory of PDF documents
that are posted

00:41:14.248 --> 00:41:17.984
publicly on our websites
and ask, do we really need this?

00:41:17.984 --> 00:41:20.378
And I know that's a
I know state government.

00:41:20.378 --> 00:41:23.904
I know that's a difficult question,
but we need to ask it.

00:41:26.507 --> 00:41:26.801
If we

00:41:26.801 --> 00:41:31.084
can't get over that hump, if we can't
just realize nobody needs to know.

00:41:31.084 --> 00:41:35.870
This document from three years ago
that hasn't been looked at in two years.

00:41:36.878 --> 00:41:39.858
Or, you know, increase those numbers.

00:41:40.152 --> 00:41:41.622
If we can't quite

00:41:41.622 --> 00:41:44.561
pull the trigger on deleting it,

00:41:44.561 --> 00:41:45.820
we can unpublished it.

00:41:45.820 --> 00:41:47.122
That's kind of that half step.

00:41:47.122 --> 00:41:47.794
That's kind of like when you're

00:41:47.794 --> 00:41:50.439
trying to clean out the stuff
you've hoarded in your attic.

00:41:50.439 --> 00:41:54.217
One of the one of the techniques
when you can't get rid of things is, okay.

00:41:54.427 --> 00:41:57.996
Put it in a box, label it, set it aside.

00:41:57.996 --> 00:42:01.019
And if you don't go back
and look for it within the next year,

00:42:02.026 --> 00:42:03.160
maybe we don't need this.

00:42:03.160 --> 00:42:05.931
So I'm publishing documents.

00:42:05.931 --> 00:42:07.652
This is kind of the equivalent
of doing that.

00:42:07.652 --> 00:42:09.458
So we can't quite bring ourselves
to delete it.

00:42:09.458 --> 00:42:12.103
We can't quite convince the owners of it
to delete it.

00:42:12.103 --> 00:42:15.042
We can, publish it and we can see.

00:42:15.042 --> 00:42:16.973
Does anybody ask for it?

00:42:16.973 --> 00:42:19.954
If not, maybe a year from now
we can delete it.

00:42:19.996 --> 00:42:23.019
So can we delete it? Can we, publish it?

00:42:24.950 --> 00:42:25.832
Option number three.

00:42:25.832 --> 00:42:28.015
Can we convert it?

00:42:28.015 --> 00:42:31.416
If this is something that is important
enough that it needs to be up there,

00:42:31.626 --> 00:42:34.985
maybe it's important enough
that it needs to be a web page.

00:42:35.236 --> 00:42:37.923
And I'm going to come back to the
why on that in just a second.

00:42:37.923 --> 00:42:42.290
We have really gotten overly reliant
on throwing things up as PDF

00:42:42.290 --> 00:42:46.110
because it's easy,
but it's not always the right answer.

00:42:46.446 --> 00:42:48.042
So I'm going to come back
a little bit more

00:42:48.042 --> 00:42:51.443
and explain that and think, yeah,
I see that is from Bryant there.

00:42:51.904 --> 00:42:54.046
We need to push this hard too.

00:42:54.046 --> 00:42:55.851
And one of the things in particular,
probably

00:42:55.851 --> 00:42:57.069
the first thing I should have noted

00:42:57.069 --> 00:43:00.511
here, is the first thing we need to do
regarding PDF and web documents is

00:43:00.721 --> 00:43:03.156
we need to stop digging this hole
any deeper.

00:43:03.156 --> 00:43:08.992
So, this apply this, these questions apply
to new documents as well.

00:43:08.992 --> 00:43:11.049
So every time
we're going to post a new document,

00:43:11.049 --> 00:43:12.939
do we really need to post this.

00:43:12.939 --> 00:43:16.172
If we do really need to post it,
should it be a web page?

00:43:16.927 --> 00:43:19.236
And if not, how are we going to do?

00:43:19.236 --> 00:43:22.217
How are we going
to take care of the last resort step?

00:43:22.385 --> 00:43:23.393
We call it remediate.

00:43:23.393 --> 00:43:26.584
It basically means fix the accessibility
problems in the existing document.

00:43:27.004 --> 00:43:28.977
Okay, that is the last resort.

00:43:30.027 --> 00:43:32.378
Let's
talk a little bit more about number three.

00:43:32.378 --> 00:43:34.645
They're web page versus PDF,

00:43:34.645 --> 00:43:37.626
a question that we all are going
to have to start asking ourselves.

00:43:37.626 --> 00:43:39.641
And we're going to have
to communicate this out.

00:43:39.641 --> 00:43:41.530
And we'll help to get this word out.

00:43:41.530 --> 00:43:42.958
We need you to help to get this word out.

00:43:42.958 --> 00:43:47.618
But a concerted effort to start
rethinking our overreliance on PDF.

00:43:48.080 --> 00:43:53.286
So making it is possible
to make PDFs accessible.

00:43:53.286 --> 00:43:57.737
And because it is possible,
the new Department of Justice rule,

00:43:57.737 --> 00:44:02.985
which has limited exceptions for alternate
versions, basically, basically,

00:44:02.985 --> 00:44:06.931
if it's possible to make it accessible,
then we have to make it accessible.

00:44:07.351 --> 00:44:10.542
So it's possible to make PDF accessible.

00:44:10.962 --> 00:44:14.069
It's easier to make web pages accessible.

00:44:14.530 --> 00:44:18.477
So there's one reason to consider
using a web page instead of a PDF.

00:44:19.863 --> 00:44:21.542
But there's more

00:44:21.542 --> 00:44:24.397
you probably know that
we've been working on implementing Chris.

00:44:24.397 --> 00:44:27.126
Chris Walton's team in particular,
have been working, implementing,

00:44:27.126 --> 00:44:30.947
implementing translation
capabilities on our websites.

00:44:31.618 --> 00:44:34.389
We've got we had Google Translate
that's kind of

00:44:34.389 --> 00:44:37.412
on its way out
because Google is sunsetting that,

00:44:38.042 --> 00:44:41.401
we've got the Glo translation tool
that has the top six languages,

00:44:41.401 --> 00:44:44.676
which is something that was put in place,
a little more recently.

00:44:44.676 --> 00:44:45.935
We're working towards that.

00:44:45.935 --> 00:44:47.866
There is consideration and there's a

00:44:47.866 --> 00:44:50.889
there was a Senate bill proposed
just recently,

00:44:51.099 --> 00:44:55.550
where the Senate was going to ask
that all state of Illinois

00:44:55.969 --> 00:44:59.202
web content is posted in 100 languages.

00:44:59.832 --> 00:45:01.889
And if you can imagine, you know,
if we're going to,

00:45:01.889 --> 00:45:04.618
you know, six languages is hard
enough, 100 languages.

00:45:04.618 --> 00:45:07.179
We have to be able to use machine
translation.

00:45:07.179 --> 00:45:07.641
Okay.

00:45:07.641 --> 00:45:11.168
The good news is, with AI advancing,
machine translation is getting better

00:45:11.168 --> 00:45:12.176
and better and better and better.

00:45:12.176 --> 00:45:15.912
And is it very close to being as good
as human translation?

00:45:16.332 --> 00:45:17.634
Human translators aren't perfect either.

00:45:19.397 --> 00:45:22.000
But with the tools that we have, like
we lo,

00:45:22.000 --> 00:45:25.359
we can instantly translate a web page.

00:45:26.450 --> 00:45:29.431
But if you've worked through the process
of translating PDFs, you know,

00:45:29.431 --> 00:45:30.943
you've got to send the document off.

00:45:30.943 --> 00:45:32.916
You got to get now six versions.

00:45:32.916 --> 00:45:34.721
Imagine 100 versions.

00:45:34.721 --> 00:45:37.744
You got to post those with links to them.

00:45:38.122 --> 00:45:39.886
It is

00:45:39.886 --> 00:45:41.859
orders of magnitude easier

00:45:41.859 --> 00:45:45.595
to translate web pages
than it is to translate PDFs.

00:45:45.595 --> 00:45:48.576
So just beware that requirement is coming.

00:45:50.088 --> 00:45:52.775
And last but certainly not least,

00:45:52.775 --> 00:45:56.050
web pages are far more mobile
friendly than PDFs.

00:45:56.050 --> 00:45:57.519
How many of you have ever?

00:45:57.519 --> 00:46:00.626
Yeah, I know I'm old enough
now that when I get a PDF

00:46:00.626 --> 00:46:01.844
and I'm looking at it on my phone

00:46:01.844 --> 00:46:05.706
and more than half the traffic to
our websites comes on phones these days,

00:46:06.042 --> 00:46:09.191
and when I'm looking at something
on my phone, I have to lift my glasses up.

00:46:09.191 --> 00:46:13.389
I have to squint, I have to zoom, and once
I zoom a PDF, I have to pan around.

00:46:13.683 --> 00:46:15.363
It is not mobile friendly.

00:46:15.363 --> 00:46:18.218
Web pages, on the other hand,
when designed properly, just like we saw

00:46:18.218 --> 00:46:23.382
in the example earlier, I can zoom
and I don't have to pan around like crazy.

00:46:23.382 --> 00:46:28.084
I zoom in, the page is able to reflow,
you know, the the the links of the line

00:46:28.084 --> 00:46:31.779
links get shorter so I can fit the,
the magnified words in the same width.

00:46:31.779 --> 00:46:32.702
And I don't have to

00:46:32.702 --> 00:46:33.962
I, you know, have to scroll up and down,

00:46:33.962 --> 00:46:36.649
but I don't have to scroll right
and left at the same time.

00:46:36.649 --> 00:46:40.512
Again, more than half the traffic
on our websites comes from mobile devices.

00:46:40.764 --> 00:46:44.878
People using small screens,
web pages are far more mobile friendly,

00:46:44.920 --> 00:46:49.202
so I'm not saying
that PDF is never to be used

00:46:49.202 --> 00:46:54.031
because there are some instances where
it's necessary, but we do need to start

00:46:54.786 --> 00:46:58.775
asking ourselves the hard question is PDF
just because it's easier?

00:46:58.775 --> 00:47:00.916
Just because it's what I know how to do?

00:47:00.916 --> 00:47:02.050
Is it the right answer?

00:47:02.050 --> 00:47:05.031
And if we're thinking about our users,

00:47:05.493 --> 00:47:08.557
the people who need to consume
this information, the whole reason

00:47:08.557 --> 00:47:10.573
we're posting this information,

00:47:10.573 --> 00:47:12.756
we can make it more accessible
for our users.

00:47:12.756 --> 00:47:14.771
We can make it more translatable
for our users

00:47:14.771 --> 00:47:17.920
and we can make it more mobile friendly
for our users if we make it as a web page.

00:47:18.508 --> 00:47:21.489
So I know it's a tough change.

00:47:21.699 --> 00:47:22.958
We're going to be harping on it.

00:47:22.958 --> 00:47:24.512
We're going to
be helping communicate that,

00:47:26.737 --> 00:47:28.122
it's it's something that we

00:47:28.122 --> 00:47:31.145
need to wrestle with and, and,

00:47:32.867 --> 00:47:34.798
I'm going to guarantee you

00:47:34.798 --> 00:47:39.584
that, well, it takes some work to convert
an existing PDF to a web page.

00:47:40.298 --> 00:47:43.027
It's probably

00:47:43.027 --> 00:47:47.016
no harder or probably easier, in fact,
than it is to remediate the web page.

00:47:47.016 --> 00:47:50.038
So we don't have an option here
that is, do nothing.

00:47:50.416 --> 00:47:53.439
If we don't delete it or and publish it
and we

00:47:53.859 --> 00:47:55.496
and we don't convert it to a web page,

00:47:55.496 --> 00:47:58.477
then somebody is going to have to go in
and do the work of fixing it.

00:47:58.645 --> 00:48:01.584
Okay. So it's not an option to do nothing.

00:48:01.584 --> 00:48:06.790
And given the advantages
of using web pages versus PDFs,

00:48:06.790 --> 00:48:10.905
we really, really need to do everything
we can to move in that direction.

00:48:11.031 --> 00:48:13.550
All right. Remember, it's a journey
we want to be headed.

00:48:13.550 --> 00:48:15.733
Making progress on that path.

00:48:16.699 --> 00:48:17.371
All right

00:48:17.371 --> 00:48:20.100
I see we have some questions in here.

00:48:20.100 --> 00:48:21.821
So let me,

00:48:21.821 --> 00:48:23.290
let me scroll back up.

00:48:23.290 --> 00:48:24.760
I think I see where we started there.

00:48:24.760 --> 00:48:26.859
So header was the last.

00:48:26.859 --> 00:48:29.000
That's the most newest one okay.

00:48:29.000 --> 00:48:34.039
So I think we have a question here
from Edgar going back to the site improve.

00:48:34.039 --> 00:48:35.046
So I'll let me catch it here.

00:48:35.046 --> 00:48:38.951
The do the stats presented
refer only to external websites.

00:48:39.413 --> 00:48:40.630
Are any internal websites.

00:48:40.630 --> 00:48:41.638
That's a good question.

00:48:41.638 --> 00:48:44.451
Right now
we are focusing on public facing websites.

00:48:44.451 --> 00:48:49.531
Now the law the IATA in Illinois applies
to internal facing things as well.

00:48:50.245 --> 00:48:53.310
The DOJ rule,
because it was done under title

00:48:53.310 --> 00:48:56.920
two of the Ada, is all about services
to the public.

00:48:57.424 --> 00:49:00.909
So accessibility of internal facing

00:49:00.909 --> 00:49:04.184
websites is still a state law requirement.

00:49:05.401 --> 00:49:07.248
But we are focusing right now.

00:49:07.248 --> 00:49:11.069
We got to start somewhere on the public
facing websites

00:49:11.069 --> 00:49:14.680
and web information, because that's
what the DOJ rule is focused on.

00:49:15.561 --> 00:49:18.584
There's a different title of the Ada
title, one which is about employment,

00:49:18.920 --> 00:49:20.306
and there has been some talk.

00:49:20.306 --> 00:49:23.329
The DOJ was started down the path
of doing a similar rule under title one.

00:49:23.371 --> 00:49:26.184
We're not quite sure
what the status of that is right now.

00:49:26.184 --> 00:49:31.810
But long story short, we're internal
websites and information systems do need

00:49:31.810 --> 00:49:36.596
to be accessible according to state law
and loosely title one of the Ada.

00:49:36.722 --> 00:49:39.913
But specifically,
this rule is about public facing websites.

00:49:40.249 --> 00:49:43.271
And that's
where we're going to emphasize right now,

00:49:46.630 --> 00:49:47.974
Chris,

00:49:47.974 --> 00:49:51.584
there were some comments about,
some of the things that we monitor.

00:49:51.584 --> 00:49:54.355
Chris made some comments,
for that there. Okay.

00:49:54.355 --> 00:49:57.966
We do have one, from, Louise Jett.

00:49:58.890 --> 00:50:01.745
Do our websites
support the accessibility software?

00:50:01.745 --> 00:50:03.508
Good question from from Louise.

00:50:03.508 --> 00:50:05.481
Do our websites
support the software draws?

00:50:05.481 --> 00:50:08.756
Yes. The things that we do and the things
that site improve is measuring

00:50:09.554 --> 00:50:13.542
compliance with those wcaG guidelines, web
content accessibility guidelines.

00:50:14.466 --> 00:50:16.313
Those guidelines are designed

00:50:17.279 --> 00:50:20.890
to basically meet assistive technologies
like Jaws, other screen

00:50:20.890 --> 00:50:23.577
readers to read aloud to them,
to kind of meet them in the middle.

00:50:23.577 --> 00:50:29.119
If we code our sites to these guidelines,
they will

00:50:29.119 --> 00:50:34.241
then work with Jaws, Nvda, voice over,
read aloud, zoom text, you name it.

00:50:34.241 --> 00:50:38.691
That's the whole point of this,
is to make sure that our websites

00:50:38.691 --> 00:50:41.672
and information works
with the assistive technologies like Jaws.

00:50:43.730 --> 00:50:46.417
Then we have, kind of a,

00:50:46.417 --> 00:50:48.558
from Christian.

00:50:48.558 --> 00:50:51.581
What about archival reasons for PDF?

00:50:53.596 --> 00:50:54.142
Archives.

00:50:54.142 --> 00:50:56.997
So a question here about archiving,

00:50:56.997 --> 00:50:58.928
archiving is something again, there were

00:50:58.928 --> 00:51:03.252
there are limited exceptions
for archiving the kind of catch

00:51:03.252 --> 00:51:06.821
the rules about archiving are number one,

00:51:07.661 --> 00:51:11.146
a document can't be archived
if it's still being updated.

00:51:11.146 --> 00:51:13.455
So it's only for old stuff
that's never been

00:51:13.455 --> 00:51:15.386
that's not going to change ever again.

00:51:15.386 --> 00:51:18.241
Number two,
it can't be for content that is

00:51:19.836 --> 00:51:20.508
used or

00:51:20.508 --> 00:51:25.966
necessary as part of understanding,
applying for or receiving services.

00:51:26.344 --> 00:51:28.863
So any important document
that talks about,

00:51:28.863 --> 00:51:30.711
you know, what services
we provide, how to apply them up,

00:51:30.711 --> 00:51:34.657
or a form that you use to
to to apply for them can't be archived.

00:51:34.867 --> 00:51:37.932
And lastly,
they need to be designated as archived.

00:51:37.932 --> 00:51:39.905
So we need to we that's a technical issue.

00:51:39.905 --> 00:51:42.886
We we need to figure out is
how are we even going to designate this.

00:51:42.886 --> 00:51:45.951
So again
I think our recommendation would be

00:51:46.455 --> 00:51:49.058
can we just get rid first of all, ask,
can we get rid of it?

00:51:49.058 --> 00:51:50.191
Can we, publish it?

00:51:50.191 --> 00:51:52.501
That's kind of archiving.

00:51:52.501 --> 00:51:54.096
Can we convert it to somewhere
in the middle?

00:51:54.096 --> 00:51:57.035
There is going to also be a question
about can we archive it? But

00:51:58.085 --> 00:51:59.512
it's not going to be an easy answer.

00:51:59.512 --> 00:52:00.604
It's not going to be a magic bullet.

00:52:00.604 --> 00:52:03.585
So we don't want to
we don't want to lean on that.

00:52:03.669 --> 00:52:05.852
As a way out of of this

00:52:05.852 --> 00:52:08.665
next one is from Cork Street
about computer based training.

00:52:08.665 --> 00:52:11.352
Well under web pages.
What about recorded videos?

00:52:11.352 --> 00:52:12.066
Do you have.

00:52:12.066 --> 00:52:13.535
So a good question.

00:52:13.535 --> 00:52:16.600
From Cory, computer
based trainings, videos, etc.

00:52:17.146 --> 00:52:20.043
if it's content posted on a website,

00:52:20.043 --> 00:52:22.982
it's covered by this rule. So,

00:52:22.982 --> 00:52:24.787
again,
we're focusing on public facing stuff.

00:52:24.787 --> 00:52:28.272
But yes, videos that we post publicly,
there are requirements.

00:52:28.272 --> 00:52:29.279
They need to be captioned.

00:52:29.279 --> 00:52:31.630
They need to have adequate narration
or transcripts.

00:52:31.630 --> 00:52:33.310
They need to avoid flashing
at certain levels.

00:52:33.310 --> 00:52:35.871
And we've got a guide that that goes
into those details for videos.

00:52:35.871 --> 00:52:36.669
Absolutely.

00:52:36.669 --> 00:52:38.096
Trainings. Absolutely.

00:52:38.096 --> 00:52:40.951
If it's posted on the web, it's covered.

00:52:42.924 --> 00:52:45.318
It does go into a secondary question
about,

00:52:45.318 --> 00:52:49.096
limited English proficiency guidelines
in terms of accessibility.

00:52:49.684 --> 00:52:50.272
Okay.

00:52:50.272 --> 00:52:52.917
Good question about,
limited English proficiency.

00:52:52.917 --> 00:52:56.947
There aren't any accessibility guidelines
that specifically speak to,

00:52:58.165 --> 00:53:01.146
kind of language level or complexity.

00:53:02.867 --> 00:53:05.134
So it's not a specific hard requirement.

00:53:05.134 --> 00:53:06.478
It's not something that the site improve.

00:53:06.478 --> 00:53:11.180
Accessibility score includes, but it's
important from a usability standpoint.

00:53:11.180 --> 00:53:15.211
So, you know, definitely, and I think
as we look more towards language

00:53:15.211 --> 00:53:19.115
accessibility, you know, language level
is an important part of that as well.

00:53:19.115 --> 00:53:22.726
So not a specific hard requirement
under the accessibility,

00:53:23.818 --> 00:53:27.008
guidelines, but an important thing
for us to keep in mind

00:53:27.008 --> 00:53:29.402
and something that we want to work towards
as we look towards

00:53:29.402 --> 00:53:33.180
making our web content more usable,
as well as making it more accessible.

00:53:33.474 --> 00:53:36.455
Mike, we have a few people
who have their hands up.

00:53:36.875 --> 00:53:38.554
I'm going to go ahead and unmute them.

00:53:39.814 --> 00:53:43.131
Ronald, I am going Ronald Ronald Kuntz

00:53:43.173 --> 00:53:46.196
I'm going to go ahead and unmute
you right now.

00:53:46.573 --> 00:53:47.497
Okay.

00:53:47.497 --> 00:53:49.134
Great.

00:53:49.134 --> 00:53:51.150
I'm sorry, I didn't know my hand was up.

00:53:51.150 --> 00:53:53.795
I okay. That's okay.

00:53:53.795 --> 00:53:55.726
No problem. Just say hi.

00:53:55.726 --> 00:53:57.028
All right.

00:53:57.028 --> 00:53:59.379
Our next one is, Margaret Gonzalez.

00:53:59.379 --> 00:54:02.360
Margaret, I'm going to go ahead and unmute
you right now.

00:54:04.249 --> 00:54:07.272
Can you hear us?

00:54:10.925 --> 00:54:11.260
Okay.

00:54:11.260 --> 00:54:12.982
Margaret.

00:54:12.982 --> 00:54:14.241
Okay. It might have been a mistake.

00:54:14.241 --> 00:54:16.760
And regards to not a problem.

00:54:16.760 --> 00:54:17.558
All right. That's okay.

00:54:17.558 --> 00:54:19.951
Well, yeah, if you do have a question,
feel free to raise your hand.

00:54:19.951 --> 00:54:22.638
I understand
if you sometimes accidentally hit it.

00:54:22.638 --> 00:54:23.982
Feel free to put it in the chat.

00:54:23.982 --> 00:54:26.585
And anything that we missed in the chat,
we'll we'll definitely come back to you.

00:54:26.585 --> 00:54:27.718
Or if there's some important miss,

00:54:27.718 --> 00:54:30.699
feel free to put it in against we
we get it at the top of the list.

00:54:30.825 --> 00:54:32.925
I'm going to we're
getting pretty close to done here.

00:54:32.925 --> 00:54:37.081
So I want to we got one last question
which would be very valid okay Edgar.

00:54:37.123 --> 00:54:38.005
Last question. What was it.

00:54:38.005 --> 00:54:41.489
So, are there any tools available
for accessibility for Ms.

00:54:41.489 --> 00:54:44.260
office
files? Question word Excel, PowerPoint.

00:54:44.260 --> 00:54:46.192
And I think it will
I think the Eggers question

00:54:46.192 --> 00:54:49.593
about tools available
for accessibility of documents.

00:54:49.719 --> 00:54:51.650
We're going to lead
right into my finale here.

00:54:52.867 --> 00:54:53.791
What's next?

00:54:53.791 --> 00:54:57.108
So let me recap a little bit on,
what we need.

00:54:57.108 --> 00:54:59.039
Your what we're going to be working
with you. What?

00:54:59.039 --> 00:55:01.180
We could use your help on number one.

00:55:01.180 --> 00:55:03.406
We need to identify
all the website owners.

00:55:03.406 --> 00:55:05.841
We've got information
about who's got rights in a,

00:55:05.841 --> 00:55:07.520
And who's got rights inside improve.

00:55:07.520 --> 00:55:09.032
We know it's incomplete.

00:55:09.032 --> 00:55:11.844
So we are going to be reaching out
through your group.

00:55:11.844 --> 00:55:15.035
CIOs and CIOs, to try to identify

00:55:15.035 --> 00:55:18.646
who in your agency owns, cares about,

00:55:19.276 --> 00:55:22.719
works with the content
on your public facing websites.

00:55:22.719 --> 00:55:23.348
Okay.

00:55:23.348 --> 00:55:27.001
We need to get a, comprehensive list of

00:55:27.001 --> 00:55:29.226
who are our point people
that we need to be talking to.

00:55:29.226 --> 00:55:31.745
So we're going to be reaching out,
asking that question.

00:55:31.745 --> 00:55:33.551
Feel free to contact us if you know if

00:55:33.551 --> 00:55:35.188
if you would just want
to volunteer or reaffirm it,

00:55:36.616 --> 00:55:37.413
let us know.

00:55:37.413 --> 00:55:40.436
We're keeping a list
or we're making a list.

00:55:41.066 --> 00:55:44.089
If you already use Site Improve
or if you have

00:55:44.089 --> 00:55:46.230
if you know
you've had access to the library

00:55:46.230 --> 00:55:48.287
and actually look at the list of users
and then improve,

00:55:48.287 --> 00:55:51.310
there are a lot of folks who've got access
but haven't logged into it recently.

00:55:51.814 --> 00:55:53.200
Go ahead and take a look at again.

00:55:53.200 --> 00:55:56.684
If you don't, feel free to reach out
and we can get you access to it.

00:55:56.684 --> 00:56:00.547
So if you had site improve but haven't
looked at it in a while, take a look.

00:56:01.387 --> 00:56:04.284
If you do use it regularly,
make sure you're familiar with the site

00:56:04.284 --> 00:56:05.081
target score.

00:56:05.081 --> 00:56:06.677
That's the measure
we want to be looking at,

00:56:06.677 --> 00:56:09.700
not the old accessibility score,
which is still out there.

00:56:09.784 --> 00:56:11.589
We want the site target score.

00:56:11.589 --> 00:56:14.360
And then also if there are issues
that you, you know, if you've actually

00:56:14.360 --> 00:56:15.661
been working on your site, improve score

00:56:15.661 --> 00:56:20.406
and you're running into things
that you can't fix, don't dismiss them.

00:56:20.406 --> 00:56:23.219
Don't Markham can't fix,
let us know. Okay.

00:56:23.219 --> 00:56:23.932
We've got a list.

00:56:23.932 --> 00:56:27.879
We've gone through a number of sites
looking for the the, the things where

00:56:28.047 --> 00:56:31.658
we need to fix a few things
in, and we've got a list, already growing.

00:56:31.658 --> 00:56:33.253
But if there's something
that you've been frustrated

00:56:33.253 --> 00:56:35.268
with because you can't fix it,
let us know.

00:56:35.268 --> 00:56:36.276
We'll make sure it's on the list.

00:56:36.276 --> 00:56:37.535
We'll make sure it's getting addressed,

00:56:37.535 --> 00:56:40.600
and we'll get that list
documented as the comment earlier asked,

00:56:42.280 --> 00:56:43.119
get training.

00:56:43.119 --> 00:56:45.513
So we are going to be working towards
that.

00:56:45.513 --> 00:56:46.730
It's a little bit further down the line,

00:56:46.730 --> 00:56:50.131
but we are going to be working towards
providing training,

00:56:50.845 --> 00:56:53.364
to those of you who need it,
whether it's on using site

00:56:53.364 --> 00:56:57.226
improve on using Am, I'm accessibility
in general, whatever it needs to be.

00:56:57.394 --> 00:56:59.619
We're putting together
training programs to help

00:56:59.619 --> 00:57:02.432
get you up to speed,
so that will be available soon.

00:57:02.432 --> 00:57:05.161
Again, our first step is to identify
who the owners are and the point

00:57:05.161 --> 00:57:07.765
people are, and then we'll coordinate
that training through them.

00:57:07.765 --> 00:57:11.837
And last, remember, it's a journey
when this feels daunting and undoable,

00:57:11.837 --> 00:57:14.860
which it's going to feel like that
once you start digging in.

00:57:14.944 --> 00:57:18.807
Remember the real goal is to be making
progress in the right direction.

00:57:18.807 --> 00:57:21.536
It's a journey
we need to be moving down that path.

00:57:23.131 --> 00:57:26.112
If it's overwhelming to think of
getting to the finish line,

00:57:26.448 --> 00:57:28.547
just think about putting one foot
in front of the other

00:57:28.547 --> 00:57:30.772
and before you know it,
we'll be making progress.

00:57:30.772 --> 00:57:33.039
And that's what we want.
That's what we want to see.

00:57:33.039 --> 00:57:37.532
So, to get back to Edgar's question,
I want to leave you with some resources

00:57:37.532 --> 00:57:37.742
here.

00:57:37.742 --> 00:57:41.520
In the last couple minutes,
we have left, our contact information,

00:57:41.772 --> 00:57:45.131
myself, TJ Plohetski Office
of Accessibility within.

00:57:45.131 --> 00:57:47.776
Do it. We're here to help.
We will be reaching out.

00:57:47.776 --> 00:57:50.631
As I mentioned earlier,
you can email us directly

00:57:50.631 --> 00:57:54.326
or at do it.accessibility@illinois.gov.

00:57:55.081 --> 00:57:56.299
And our our

00:57:56.299 --> 00:57:59.868
we've got some a lot of this information
posted already on the do it website.

00:58:00.036 --> 00:58:03.059
Do it.illinois.gov/accessibility.

00:58:03.226 --> 00:58:07.299
That's the site I was using earlier
for demonstration purposes.

00:58:07.299 --> 00:58:10.112
But if you want
to go to the do it website,

00:58:11.078 --> 00:58:12.337
you can find accessibility

00:58:12.337 --> 00:58:15.318
under initiatives and then accessibility
that will bring you to this page.

00:58:15.654 --> 00:58:20.524
We've got information about the law,
the IATA, if you need it, including

00:58:20.776 --> 00:58:23.589
there's some important information
about procurement requirements there.

00:58:23.589 --> 00:58:27.032
If you are doing a procurement,
we've got guides that

00:58:27.452 --> 00:58:30.433
that's where the answer to Edgar's
question lie under the guides.

00:58:30.433 --> 00:58:31.482
I'll take a look at it in just a moment.

00:58:31.482 --> 00:58:33.288
We've got some information
about the general training

00:58:33.288 --> 00:58:36.394
we provide, but you can work with us
directly and arranging that as needed.

00:58:37.150 --> 00:58:38.410
And we'll be reaching out as well.

00:58:38.410 --> 00:58:39.963
And then we've got some information
about testing,

00:58:39.963 --> 00:58:42.146
but I want to take a minute
to look at the guides.

00:58:42.146 --> 00:58:46.597
So if you are anxious and ready
to start working on some of this yourself

00:58:46.597 --> 00:58:48.066
or just learning more about it,

00:58:48.066 --> 00:58:50.795
the accessibility guides
is where we have pulled together

00:58:50.795 --> 00:58:54.154
all the information we can collect,
and our goal has been to take

00:58:54.700 --> 00:58:57.681
what can be sometimes overwhelming
and confusing

00:58:58.101 --> 00:59:02.005
accessibility
standards and distill them down to,

00:59:03.601 --> 00:59:06.582
easy to understand, short, sweet,

00:59:07.631 --> 00:59:09.898
you know, what we call quick tips.

00:59:09.898 --> 00:59:12.963
So we've got guides about web
accessibility that's a little bit more

00:59:12.963 --> 00:59:17.372
involved, but we've got guides about
how do you make word documents accessible,

00:59:17.372 --> 00:59:20.478
how you make outlook
emails, PowerPoint slideshows,

00:59:21.150 --> 00:59:24.131
PDFs, PDFs is more about testing them.

00:59:24.257 --> 00:59:27.616
When we make when we do
need to make a PDF document accessible,

00:59:27.616 --> 00:59:32.612
it's always better to do it in the source
word, PowerPoint, InDesign, whatever.

00:59:32.864 --> 00:59:34.585
And then we can test it in the PDF.

00:59:34.585 --> 00:59:38.196
You don't want to use Acrobat to edit PDFs

00:59:38.196 --> 00:59:41.471
any more than we have to, captivate
that that gets.

00:59:41.471 --> 00:59:43.990
That's one tool
that's used for e-learning.

00:59:43.990 --> 00:59:49.322
We also have some draft guidelines about,
articulate storyline and rise,

00:59:49.994 --> 00:59:55.326
InDesign for desktop publishing, DocuSign,
WebEx images and general videos.

00:59:55.326 --> 00:59:56.753
The question came up earlier

00:59:56.753 --> 00:59:59.272
and then color contrast,
which kind of walks across everything.

00:59:59.272 --> 01:00:03.387
So again, this information is available
on our Accessibility Guides page.

01:00:04.059 --> 01:00:06.326
Feel free
if you're eager to go, go there. Now,

01:00:08.215 --> 01:00:10.692
TJ has been posting links to these
in the chat

01:00:10.692 --> 01:00:13.337
with the minute or so we have left.

01:00:13.337 --> 01:00:15.269
Were there any other key questions there?

01:00:15.269 --> 01:00:18.459
TJ and if we weren't able to get to you,
we will email you.

01:00:18.459 --> 01:00:18.795
Okay.

01:00:18.795 --> 01:00:20.433
We'll be going through the chat
to make sure

01:00:20.433 --> 01:00:21.902
that we've got all these questions
answered.

01:00:21.902 --> 01:00:23.624
So apologies if we didn't get to you.

01:00:23.624 --> 01:00:25.975
Thank you again. We're right on time.

01:00:25.975 --> 01:00:27.276
Appreciate everybody coming.

01:00:27.276 --> 01:00:30.635
That looks like we've had over 400
at the peak for 50.

01:00:30.635 --> 01:00:31.223
Awesome.

01:00:31.223 --> 01:00:34.456
So again, please help us
start getting the word out.

01:00:34.750 --> 01:00:37.521
Think about what this means
to you and your agency

01:00:37.521 --> 01:00:40.334
and look forward to more contact from us

01:00:40.334 --> 01:00:43.356
to help us get to 100% insight improve.

01:00:43.692 --> 01:00:46.673
Start
digging out of the mess of PDF documents,

01:00:47.135 --> 01:00:49.696
and then making sure that our, our,

01:00:49.696 --> 01:00:52.425
apps and mobile apps are accessible to

01:00:53.433 --> 01:00:55.364
all people with disabilities in Illinois.

01:00:55.364 --> 01:00:56.246
Thanks again everybody.

01:00:56.246 --> 01:00:58.051
Feel free to reach out
if you have questions.

01:00:58.051 --> 01:00:58.807
We'll hang on.

01:00:58.807 --> 01:01:00.696
We'll stay on the call for a few minutes
if anybody does want

01:01:00.696 --> 01:01:03.971
to stay to ask questions,
but otherwise, we're all done.

01:01:04.475 --> 01:01:06.406
Happy global Accessibility Awareness Day.